由于年龄等级，应用不再在应用商店中，无法应用评级并重新提交 [英] App isn't in the app store any more because of age rating and cannot apply rating and resubmit

问题描述

Hello，

由于未填写与年龄评级相关的数据，我的应用程序未发布。我想提交年龄评级，我也想更新版本。但是"更新"按钮未在商店中显示。我该如何重新提交应用程序。我已经邮寄到[e-mail]
。在商店中启用"更新"选项需要多长时间？我已经阅读了商店应用页面中的说明，如下所示：

Hello,

My app is unpublished due to not filling the data related to age rating. I wanted to submit the age rating and I want to update the build as well. But the 'Update' button is not displaying in store. How can I resubmit the app. I have mailed to [e-mail] as well. How much time it take to enable the 'Update' option in store? I have read the instructions in store app page as below:

1. 检查此产品的上一个失败报告
2. 更新产品以符合政策
3. 联系[e-mail]以重新发布您的产品

有关其他详细信息，请查看此产品的上一个失败报告。

推荐答案

你好，

您已按照正确的路径重新发布您的应用。

You have followed the correct path to republish your app.

审核流程可能需要几个工作日。一旦商店团队确保您的应用符合政策，您的"更新"即可按钮将再次可用。

The reviewing process could take around a couple of business days. Once the Store team can make sure your app comply with policy, your "Update" button will be available again.

如果您在等待后仍然无法收到重新发布通知电子邮件，则可以提供您的出版商名称和应用程序信息，以便我可以将其报告给相关团队。

If you still cannot receive the republishing notification email after waiting, you might provide your publisher name and the application info so that I can report it to related team.

如果您可以再次上传，可以将其标记为答案，以便其他社区可以更方便地了解该过程。

If you could upload it again, you might mark it as answer so that other community could know the process more conveniently.

谢谢。

祝你好运，

Mattew Wu

Mattew Wu

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