电影和电视应用程序不会播放音频 [英] movies and tv app wont play audio

问题描述

每当我尝试在电影和电视应用中播放电影时，它都会播放视频，但不播放音频。香港专业教育学院确保音量上升且未取消静音等等，只是无法弄明白。

every time I try and play a movie in the Movies and TV app, itll play the video, but not the audio. ive made sure the volume is up and its unmuted and such, just cant figure it out.

推荐答案

你好，

我无法在我身边重现你的问题所以我认为应用程序没有问题。

I’m not able to reproduce your issue in my side so I think there’s no problem with the app.

首先，请检查你的机器是否有任何问题。如果您仍然面临计算机上卷的问题，建议您参考

Microsoft帮助修复声音问题文章 并检查是否有帮助。

Firstly, please check whether you face any issue with your machine or not. If you are still facing the problem with volume on your machine, I suggest you to refer to Microsoft help on fixing sound problem article and check if it helps.

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