在App Store中找不到应用程序 [英] Cannot find app in the App Store

问题描述

我的应用程序未显示在应用程序商店中供客户使用。

- 客户所在地区：葡萄牙

- 应用程序网址：  https：//www.microsoft.com/en-us/store/p/manage-it-project-manager/9wzdncrdmlrp？cid = getting_started

我们选择了所有国家/地区在仪表板中它应该显示出来。

关于如何调试这个的任何指导？

谢谢

解决方案

嗨marcucio，

由于大多数人都可以在商店中看到你的应用而且你有检查您是否选择了仪表板中的所有国家/地区，我认为问题可能是由于您的客户设备（我在葡萄牙商店检查了您的应用程序，我可以看到它）。

因此请检查您客户的设备是否符合您应用的要求，如果可能，请让他重新启动设备。

您还可以点击制作产品，在商店中更新您的应用不可用，然后
M.仪表板中的ake产品，通常需要1-2天。

更好的方法是，您可以通过直接链接向您的客户发送。

如果它还没有无论如何，您可以点击
与我们的支持团队联系。请点击"提交事件"。

最好的问候，

Neal Wang

My app is not showing up in the app store for a customer.

- Customer's locale: Portugal

- App url: https://www.microsoft.com/en-us/store/p/manage-it-project-manager/9wzdncrdmlrp?cid=getting_started

We have all countries selected in the dashboard so it should show up.

Any guidance on how to debug this?

Thanks

解决方案

Hi marcucio,

Since most of people can see your app in the store and you have checked that you have selected all countries in the dashboard, I think the problem may due to the device of your customer(I checked your app in Portugal store and I can see it).

Therefore please check your customer’s device whether it meets the requirements of your app and if possible ask him to restart his device.

You can also update your app in the store by click Make product unavailable and then Make product available in the dashboard and usually it takes 1-2 days.

A better way is that you can send your customer with the direct link.

If it still doesn’t work, you can click here to contact with our support team. Here please click ‘Submit an incident’.

Best Regards,

Neal Wang

这篇关于在App Store中找不到应用程序的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！