是否使用voicexml进行IVR开发 [英] IVR development with voicexml or not

问题描述

我试图了解如何使用可与Voip集成的UCMA SDK开发独立IVR系统系统，如Cisco Call Manager等。我找不到任何关于这个主题的文档甚至书籍，所以我无法弄清楚该项目的起点
。据我所知，IVR系统可以基于SIP，也可以使用voicexml。使用voicexml看起来像提高开发速度但使用voicexml我需要一个voicexml解释器。使用服务提供商进行voicexml解释并不觉得
有效。我可以使用UCMA SDK开发一个voicexml解释器吗？ （我看到一个类作为vxml浏览器）这样做是否合乎逻辑？我是否还应考虑开发基于SIP的IVR系统，我可以使用UCMA SDK进行开发吗？

I am trying to understand how to develop standalone IVR systems with UCMA SDK which can be integrated with Voip systems like Cisco Call Manager, etc. I couldn't find any documents about this subject even books so I can't figure out where to grasp for a start for this project. As far as I can see IVR systems can be SIP based or can use voicexml. Using voicexml looks like increasing development speed but to use voicexml I need a voicexml interpreter. Using a service provider for voicexml interpretation doesn't feel efficient. Can I develop a voicexml interpreter with UCMA SDK? (I saw a class as vxml browser) Is it logical to do so? Should I also consider developing a SIP based IVR system and can I develop it with UCMA SDK?

谢谢。

推荐答案

我不确定我能100％回答你的问题，但我会尝试告诉你我所知道的......（！）

I'm not sure I can 100% answer your question, but I'm going to try by telling you what I know.. (!)

首先，一段时间后，我做了一个使用UCMA SDK创建IVR解决方案的演练。你可以在这里看到
这里。

Firstly, a while back I did a walkthrough of creating an IVR solution using the UCMA SDK. You can see it here.

是的，您可以在UCMA中编写可与VoiceXML文档配合使用的IVR系统。或者，您可以逐行进行SDK调用以合成语音，或使用WWF构建块（正如我在演练中所做的那样）。有一些示例代码用于使用VoiceXML $ b来编写
IVR应用程序MSDN上的$ b 。

Yes, you can write IVR systems in UCMA which work with VoiceXML documents. Alternatively you can make SDK calls to synthasize speech on a line-by-line basis, or use WWF building blocks (as I did in the walkthrough). There is some sample code for writing an IVR application using VoiceXML on MSDN.

我不太清楚基于SIP的IVR系统是什么意思，但这很可能限制了我的知识。

I'm not quite sure what you mean by a SIP based IVR system, but this could well be a limitation of my knowledge.

希望这有帮助。

这篇关于是否使用voicexml进行IVR开发的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！