关于Mail - Plz仔细阅读 [英] Regarding Mail - Plz read carefully

问题描述

亲爱的专家，

我正在开展一个项目，当发生任何事件时系统会生成邮件。

这是一种用户输入的帮助台系统他的问题，它生成一个邮件给管理员来解决问题。当管理员解决问题并进入系统时，它会再次生成邮件。所有的系统都运行得很漂亮。

问题是：

你已经查看了outlook，你可以通过邮件回复。我想要完全相同的功能。当用户生成有关问题的查询时，当管理员解决查询时，用户应该收到一封邮件以及他之前发送查询的邮件。

例如，

用户生成查询，它抛出一个邮件

管理员解决查询，它应该抛出一封邮件以及用户生成查询时抛出的上一封邮件。



希望您理解我的疑问。 PLZ让我们知道你是否想要更多细节



问候

Sunil Dhanerwal

Dear Expert,
I am working on a project where a mail is generated by system when any event is occurred.
It's kind of help desk system where user enter his problem and it generate a mail to admin to solve the problem. When admin solve the problem and enter in the system, it again generate a mail. All the system is working beautifully.
Problem is :
you have looked into outlook where you can reply on a mail. i want exactly same functionality. when user generates query about problem and when admin solve the query, user should got a mail along with his previous mail where he generates the query.
For example,
user generates query, it throws a mail
admin solve the query, and it should throw a mail along with the previous mail which was thrown when user generates query.

Hope you understand my query. plz let em know if you want more details

Regards
Sunil Dhanerwal

推荐答案

在应用程序中生成邮件时，您将知道管理员正在回答哪个查询。因此，您可以从数据库中获取查询并在发送

While generating mail in your application you would be knowing that for which query the admin is answering. So you can fetch the query from database and append it to the mail before sending

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