删除文章后出现提示错误 [英] Basket Error after deleting articles

问题描述

您好，我们在使用Navision 3.7和Commerce Server 2002系统时遇到了问题。

在我们删除了Navision中的几篇文章之后，一些客户的篮子里有了其中一些物品在其购物篮中不起作用。
例如，顾客添加了文章"A"。到他的篮子，然后我们删除了文章"A"。现在，如果他试图在网上商店打开他的篮子，他会收到一条错误消息，无法打开篮筐。通过我们的其他客户，篮子工作没有问题。

我们试图恢复删除的文章，但没有成功。篮子也显示错误信息。

有没有人知道，保存的是什么（在Navision或SQL DB中？）？或者有人知道如何清理客户的篮子吗？

提前感谢您的帮助
关于Dirk

解决方案

你可以继续使用SQL并删除OrdertemplatesAndBaskets的内容（或者在CS 2002中称为篮子）你应该每个篮子有一行和一个soldtoid属性来指定客户...

Hello,
we've a problem with a Navision 3.7 and Commerce Server 2002 System.

After we deleted a couple of articles in Navision, the baskets of some customers, who has some of these articles in their basket, doesn't work.

For Example, a customer added article "A" to his basket, then we deleted article "A". Now If he try to open his basket in the Webshop, he get an error message and can't open the basket. By our other customers the basket work's without problems.

We tried to restore the deleted articles, without success. The basket also show's a error message.

Does anybody know, where the basked is saved (in Navision or in the SQL DB??)? Or does anybody know how to clear the basket of a customer??

Thanks in advance for your help
Regards Dirk

解决方案

you can go on SQL and delte the content of OrdertemplatesAndBaskets (or in CS 2002 was called basket) you should have a row per each basket and a soldtoid property to specify the customer...

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