使用c＃拨打电话 [英] telephone calls using c#

问题描述

pllzzzzzzzzz任何人都可以帮助我，我想制作一个呼叫中心软件作为我的大学项目，我没有任何关于它的想法plzz有人帮助我plzzzzzzzzzz

解决方案

我们无法帮助您解决这么广泛的问题。 （这是你的项目，所以我们大多数都已经过时了，认为你应该至少自己完成一些工作。）



但它并不是那么复杂你可能会想。



用一张白纸和一支笔坐下来。

现在，想想你的用户是什么软件将会期待它。从广义开始：坐在那里等待通话接听电话结束通话

然后依次展开每个部分：

当他们接听电话时他们需要什么信息？他们从哪里得到它？他们将怎么做呢？

等等。



假装你是一个用户，并找出他们想要的东西，对于特定类型的呼叫中心你是工作（支持中心将有不同的需求来自银行中心，这将与投诉中心不同，等等）

写下来，最后你有你的轮廓要求。然后，您可以将这些规范形式化为（至少）大纲规范，这使您可以从中开始设计软件。

pllzzzzzzzzz can anybody help me i want to make a call center software as my college project and i don't hv any idead about it plzz somebody help me with it plzzzzzzzzzz

解决方案

We can't help you on such a broad question. (And it's your project, so most of us are old fashioned enough to think you should do at least some of the work yourself).

But it's not really as complex as you probably think.

Sit down with a blank sheet of paper and a pen.
Now, think about what the user of your software is going to expect to do with it. Start in broad terms: "sit there waiting for a call" "answer call" "end call"
Then expand each part in turn:
When they "answer call" what info do they need? Where do they get it from? What are they going to do with it?
And so on.

Pretend you are a user, and work out what they want, for the particular type of call center you are working on (a support center will have different needs from a banking center, which will be different from a complaints center, etc, etc.)
write it down, and eventually you have have the outlines of you requirements. You can then formalise these into a (at least) outline specification, which gives you somewhere to start designing the software from.

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