Windows更新后Kinect无法正常工作 [英] Kinect not working after Windows update

问题描述

我在Surface Pro 3上，而Kinect（SDK）一直工作到昨天。我的电脑今天安装了Windows更新，现在我收到消息"Unknown USB device"每当我连接Kinect。该消息每2秒重新出现一次，I
也没有在设备管理器中获得任何有用的信息，它只是在没有任何Kinect设备的情况下每秒更新一次列表。我尝试在卸载和安装后重新启动Windows以重新安装SDK，但没有成功。还有什么可以尝试
？

I am on a Surface Pro 3 and the Kinect (SDK) worked until yesterday. My computer installed a Windows update today, now I get the message "Unknown USB device" whenever I connect the Kinect. The message keeps reappearing every 2 seconds, I also do not get any useful information in the device manager, it's just updating the list every second without any Kinect device. I tried to reinstall the SDK with a restart of Windows after uninstalling and installing, without success. What else might I try?

推荐答案

断开设备并卸载程序功能 - 卸载列表中的所有Kinect 2.0相关文件。这包括驱动程序，运行时和SDK。重新启动系统并确保未连接传感器。从那里，安装SDK并重新连接
传感器。

disconnect the device and uninstall all Kinect 2.0 related files in the Program Features - Uninstall list. This includes the driver, runtime and SDK. Reboot the system and ensure the sensor is not connected. From there, install the SDK and reconnect the sensor.

如果不起作用，请检查USB3芯片组的状态。您使用的是哪种芯片组？

If that is not working, check the state of your USB3 chipset. Which chipset are you using?

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