获得“身份验证失败”错误 [英] Getting "authentication failed" error

问题描述

我已经使用AdCenter API几年了，发现它非常稳定。  从昨天下午开始，每当我尝试创建报告时都会收到错误消息：

I've been using the AdCenter API for a few years now and found it to be quite stable.  Starting yesterday afternoon, I started getting an error whenever I tried to create a report, with the message:

身份验证失败。提供的凭据无效或帐户处于非活动状态

Authentication failed. Either supplied credentials are invalid or the account is inactive

我没有更改与我正在使用的用户名关联的密码，也没有更改我认识的帐户。  如何诊断此问题？

I haven't changed the password associated with the username that I'm using, nor is any account inactive that I know of.  How can I diagnose this problem?

推荐答案

您好。有关凭据问题，请在此处联系核心支持团队：https：//support.adcenter.microsoft.com/contactus.aspx？productkey = adcenterss& mkt = en-us& scrx = 1您应该向他们提供观察到的SOAP请求和响应对。我希望这个
有帮助。

Hello. For credentials issues please contact the core support team here: https://support.adcenter.microsoft.com/contactus.aspx?productkey=adcenterss&mkt=en-us&scrx=1 You should provide them with the observed SOAP request and response pair. I hope this helps.

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