应用已从商店中删除,我只是不知道出了什么问题 [英] App Removed from the Store, I just don't know what went wrong

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问题描述

7月份,我在Windows商店发布了一款游戏,但在8月份结束时,它已经被删除了一个模糊的解释。
在电子邮件中支持表示
该游戏 已被删除 违反条款和条件 
Windows 商店
但在仪表板中显示为通用的"问题"。抱歉我的英语不好,但我试着通过意大利支持的邮件回答,我试着在意大利社区提问,
但我没有收到
回复
两种情况
,游戏也是分发的在美国(和其他商店不仅意大利)。
我想知道 出现了什么问题
在我的游戏中,这样他们
就可以修复它。


我没有使用版权所涵盖的任何材料,只有程序开源或免费版本,游戏已通过应用认证。感谢您的帮助或提示。

解决方案

您好,


由于这是开发者社区,大多数情况下,您可能无法获得对这类查询的支持。


提交支持服务单  ;这里


In July I have published a game on Windows Store, but in the August's end it has been removed with a vague explanation. In the email the support says that the game has been removed for violation of terms and conditions of the Windows Store, but in dashboard is indicated a generic "problem". Sorry for my bad english, but i try to answer at the mail from the italian support, and i try to ask a question in italian community, but i don't have received responses in both cases, the game is also distributed in USA (and other store not only Italy). I want to know what is going wrong in my game, so that they can fix it.

I don't have used any material covered by copyright, only program open source or free version, the game has passed the app certification. thanks for any help or tips.

解决方案

Hi,

As this is developer community, mostly you may not get support for these kind of queries.

Please Submit a support ticket here.


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