帮助Windows内存关闭和小型转储 [英] help with windows memory shutdown and minidumps
问题描述
你好
由于存在大量蓝屏，我正在使用第二台HP Pavillion dm4-1160us(认为它是由firefox引起的).第二台计算机继续出现随机蓝屏，因此我将其带到商店并恢复了我的计算机并安装了google chrome 并使其在浏览器可打开到不同网站的情况下运行24小时，并使Pandora保持运行状态，一切正常.我把它带回家并安装了Skype和AIM，技术人员说还不错.然后计算机问我是否要保留在Windows7上 因为它可以切换到HP台式机系统(不知道这是否是正确的词，但不是Windows 7，这是与HP相关的问题).我说不，我想留在Windows7上.我离开电脑一会儿，然后又回到电脑上， 切换到HP桌面(?).我试图摆脱点击重新启动"计算机，但随后屏幕变黑，并按ctrl alt delete重新启动.我这样做了几次，因为它不起作用，然后屏幕变黑并重新启动.关于 两个小时后，当我不在电脑旁时，它关闭并重新启动.当我回到计算机时，它说有一个看起来像这样的蓝屏(但是这个蓝屏来自我的另一台计算机):
I am on my second HP Pavillion dm4-1160us due to numerous bluescreen (thinking that it was being caused by firefox). This second computer continued to have random blue screens so I took it to the store and the restored my computer and installed google chrome and let it run for 24 hours with the browser open to different websites and kept Pandora running and everything was fine. I took it home and installed Skype and AIM, which the techs said were fine. Then the computer asked me if I wanted to stay on Windows7 because it could switch to the HP desktop system (do not know if that is the correct word, but it was not windows 7, it was something dealing with HP). I said no I wanted to stay on the Windows7. I left my computer for awhile and came back to it and it had switched to the HP desktop (?). I tried to get out clicking on "restart" the computer but then the screen went black and said press ctrl alt delete to restart. I did that a few times because it was not working, then the screen went black and restarted. About two hours later when I was not at my computer it shut down and restarted. When I came back to my computer it said that there was a bluescreen that looked like this (however this one was from my other computer):
问题签名:
Problem signature:
&b ; BlueScreen
Problem Event Name: BlueScreen
b 6.1.7600.2.0.0.768.3
OS Version: 6.1.7600.2.0.0.768.3
&b nbsp; bsp 1033
Locale ID: 1033
有关该问题的其他信息:
Additional information about the problem:
b ; nbsp; b ; d1
BCCode: d1
b ; nbsp; b ; 0000000000000000
BCP1: 0000000000000000
b ; nbsp; b ; 0000000000000002
BCP2: 0000000000000002
b ; nbsp; b ; 0000000000000000
BCP3: 0000000000000000
b ; nbsp; b ; FFFFF8800585A431
BCP4: FFFFF8800585A431
b 6_1_7600
OS Version: 6_1_7600
&b 0_0
Service Pack: 0_0
&b ; nbsp; b ; 768_1
Product: 768_1
有助于描述问题的文件:
Files that help describe the problem:
C:\Windows\Minidump\010411-32229-01.dmp
C:\Users\Krista\AppData\Local\Temp\WER-53945-0.sysdata.xml
然后几个小时后，它又在当晚关闭，但没有说是蓝屏.然后 今天早上，屏幕分辨率发生了变化，使我的页面变大了，然后将其重置为正常状态.之后，计算机关闭并说正在重新配置.然后在重新启动时出现此消息:
Then a few hours later it shut down again later in the night but did not say it was a blue screen. Then this morning the screen resolution changed and made the pages I was on bigger and then reset itself back to normal. After that the computer shut down and said it was reconfiguring. Then upon it restarting this message came up:
有助于描述问题的文件:
Files that help describe the problem:
C:\Windows\MEMORY.DMP
有人可以帮助我吗?我已经使用笔记本电脑已有8年了，之前从未遇到过这样的问题.这 该商店的技术人员表示无法解决.
Can someone please help me? I've had laptop for 8 years and have never had issues like this before. The techs at the store said they can't figure it out.
推荐答案
恐怕您将其发布到了错误的论坛.如果您张贴到 Windows 7论坛.
I'm afraid you've posted this to the wrong forum. You will receive a better response if you post to the Windows 7 forum .
如果您的技术人员无法为您提供帮助，则建议您与制造商(HP)联系以提供支持.
If your techie's are unable to assist you, then I suggest you contact the manufacturer (HP) to provide support.
如果您感觉特别勇敢，则可以穿刺并 自己调试崩溃转储.
If you're feeling especially brave then you could have a stab and debugging your crash dumps yourself.
祝你好运.
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