Word文档未打开 [英] Word Documents not opening

查看：82 发布时间：2019/6/17 20:45:14 sharepointgeneral

本文介绍了Word文档未打开的处理方法，对大家解决问题具有一定的参考价值，需要的朋友们下面随着小编来一起学习吧！

嗨

我们遇到一个问题，即来自Sharepoint网站的Word文档无法打开，但确实打开了一个灰色屏幕.

We are having a issue where Word documents from our Sharepoint site will not open word does open but there is just a Grey screen.

我们使用Office 365，并且在SharePoint 2016上安装了

We use Office 365 and have Sharepoint 2016 On prem

请按照以下几点对您的问题进行排查:

Please follow the points below to troubleshoot your issue:

打开Word应用程序-> FILE-> Account-> Switch帐户，确保该帐户具有对库文档的权限.

Open Word application->FILE->Account->Switch account, make sure the account has permission to the library document.

清除浏览器缓存或切换其他浏览器以打开SharePoint文档并再次检查.

Clear the browser cache or switch other browser to open the SharePoint document and check again.

如果存在问题，请修复Office应用程序并再次检查:

If the issue exists, repair the Office Application and check again:

Grace Wang

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