案例管理 [英] Case Management
问题描述
我们在组织中有需要，业务需要一个工作流/流程，该流程/过程从请求诸如客户之类的主数据设置开始，然后路由到各个利益相关者以进行批准和提供信息.我们正在考虑使用Sharepoint与 立即服务.是否有人遇到过这样的用例并在这里提出了一些建议?
We have a need in our organization, where business needs a workflow / process which starts from requesting a master data setup like Account and then routing to various stakeholders for Approval and information. We are contemplating to use Sharepoint vs Service now. Did anybody encountered use case like this and throw some light here
推荐答案
您可以谈谈您的要求吗?
Can you talk more about your requirement?
各种批准和信息的涉众"是什么意思?
what's mean about "various stakeholders for Approval and information."?
您要创建多级批准工作流程吗?
Do you want to create a multiple level approve workflow?
如果是，则可以参考以下类似情况.
If yes, you can refer to the following similar case.
Carl Zhou
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