无法从我的帐户中删除SSL证书 [英] Cannot remove SSL certificate from my account

问题描述

我刚刚在天蓝色上购买了SSL证书.下订单时，我没有意识到裸域应该是整个子域名，而不是根域.

I just purchased a SSL certificate on azure. When I placed my order, I did not realize that the naked domain should be the entire sub domain name instead of root domain.

我联系了结算部门，他们要求我删除此SSL证书并购买其他证书.我试图删除，但不断出现错误.我检查了这个线程

I contacted billing and they asked me to delete this SSL certificate and purchase a different one. I tried to delete but keep getting errors. I checked this thread

https://social.msdn.microsoft.com/Forums/zh-CN/54f99808-fdcd-4fab-80f2-a34469d08854/unable-to-delete-an-ssl-certificate-remove-the-bindings ?forum = windowsazure网站预览& prof =必需

https://social.msdn.microsoft.com/Forums/en-US/54f99808-fdcd-4fab-80f2-a34469d08854/unable-to-delete-an-ssl-certificate-after-removing-the-bindings?forum=windowsazurewebsitespreview&prof=required

但是当我尝试使用资源浏览器时.我的删除操作始终被禁用.我已经检查了顶部的读/写按钮.

But when I tried to use resource explore. My delete action is always disabled. I already checked read/write button on top.

有人可以帮我吗?我只想删除SSL

Can someone help me with this? I only want to delete the SSL

推荐答案

只需确认一下，您是订阅的管理员/共同管理员吗?您已声明‘ I 试图删除但不断出现错误"， 您收到什么错误信息?

Just to confirm, are you an admin/co-admin on the subscription? You have stated ‘I tried to delete but keep getting errors’, What error message are you receiving?

我相信您提到了这个 购买证书的文件 –是的，如文件裸域主机名:-此步骤是购买过程中最关键的部分之一"所述.使用您已映射到应用程序的根域名.不要在域名之前 带有www.  的名称.另外，为了隔离，您也可以在其他浏览器上尝试一下  

I believe you have referred to this document for purchasing the certificate – Yes, as mentioned in the document "Naked Domain Host Name: - This step is one of the most critical parts of the purchase process. Use the root domain name that you have mapped to your app. Do not prepend the domain name with www. Also, just to isolate, you may also try this on a different browser to see if it helps. 

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