处理传入电子邮件时发生错误 [英] An error occurred while processing the incoming e-mail

问题描述

我已经配置了传入电子邮件，但是在日志文件中出现以下错误.请指出问题所在以及解决方法.

I have configured incoming email but getting following error in log file. please guide what is an issue and how to fix it.

处理传入的电子邮件文件c:\ inetpub \ mailroot \ drop \ 2be0ab6401d3af0500000057.eml时发生错误.错误为:未知别名:myportal .. 43914e9e-7944-f017-f798-8f65667bc138

An error occurred while processing the incoming e-mail file c:\inetpub\mailroot\drop\2be0ab6401d3af0500000057.eml. The error was: Unknown alias: myportal.. 43914e9e-7944-f017-f798-8f65667bc138

Thx

iffi

推荐答案

您好，iffi，

Hi iffi,

您可以按照以下步骤解决问题:

You can troubleshoot your issue as following:

1.检查下面的文章，从内容数据库中提取电子邮件别名信息，并将其写入配置数据库，检查是否存在问题.

1. Check the article below to pull the e-mail alias information from the content database and write it to the configuration database, check if the issue exists.

2.根据GUID"43914e9e-7944-f017-f798-8f65667bc138"找到相关列表，转到列表/库设置"->接收电子邮件设置"，尝试删除并重新添加，然后再次检查.

2. Find the relevant list based on the GUID "43914e9e-7944-f017-f798-8f65667bc138", go to List/Library settings->incoming email settings, try to delete and re-add it and check again.

3.清除SharePoint配置缓存.

3. Clear SharePoint configuration cache.

https://gallery.technet.microsoft.com/office/SharePoint-2010-2013 -21f55320

最诚挚的问候，

Grace Wang

Grace Wang

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