Sharepoint 2010帮助 [英] Sharepoint 2010 help

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本文介绍了Sharepoint 2010帮助的处理方法,对大家解决问题具有一定的参考价值,需要的朋友们下面随着小编来一起学习吧!

问题描述

您好,我几乎从未使用过Sharepoint,因此需要帮助.最近有位顾客打电话给我.

Hi, I have nearly never used Sharepoint and I need help with it. A customer called me recently with a problem.

首先提供一些信息.

客户有一个可以通过Web浏览器访问的Intranet(例如:intranet.xxxxxx.xxx)

Customer has an intranet that can be accessed through a web browser (example : intranet.xxxxxx.xxx)

任何用户选择库,列表,站点/工作区或查看所有站点内容时,都会出现问题.除了默认项目外,所有应有的内容都将丢失.但是,例如,如果您知道工作区的地址并手动输入, 它会起作用.

Problem appears when any user select either libraries, list, sites/workspaces or view all site content. Everything that should be there is missing except for the default items. But if you know for example the address of a workspace and enter it manually, it will work.

使用http://sharepointxxxx而不是intranet.xxxxxx.xxx时,任何用户都将在客户办公室工作.

Any user will work at the customer office when using http://sharepointxxxx instead of intranet.xxxxxx.xxx.

奇怪的是它已经工作了多年了.

What is strange is that its been working for years. 

需要您的帮助:-)

谢谢



推荐答案

亲爱的鲍勃,

我的测试场景很少..因此,我们可以跟踪问题所在和发生了什么变化……

I have few test scenarios.. so we can trace what is the issue and what has changed than previous... 

  1. 您能否要求用户从其他浏览器进行连接并尝试访问它..如果工作正常,看来浏览器存在问题
  2. 请用户使用其他PC来访问站点. .如果正常,则可能是PC或浏览器出现问题
  3. 要求用户尝试其他登录


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