Sharepoint 2010帮助 [英] Sharepoint 2010 help
问题描述
您好,我几乎从未使用过Sharepoint,因此需要帮助.最近有位顾客打电话给我.
Hi, I have nearly never used Sharepoint and I need help with it. A customer called me recently with a problem.
首先提供一些信息.
客户有一个可以通过Web浏览器访问的Intranet(例如:intranet.xxxxxx.xxx)
Customer has an intranet that can be accessed through a web browser (example : intranet.xxxxxx.xxx)
任何用户选择库,列表,站点/工作区或查看所有站点内容时,都会出现问题.除了默认项目外,所有应有的内容都将丢失.但是,例如,如果您知道工作区的地址并手动输入, 它会起作用.
Problem appears when any user select either libraries, list, sites/workspaces or view all site content. Everything that should be there is missing except for the default items. But if you know for example the address of a workspace and enter it manually, it will work.
使用http://sharepointxxxx而不是intranet.xxxxxx.xxx时,任何用户都将在客户办公室工作.
Any user will work at the customer office when using http://sharepointxxxx instead of intranet.xxxxxx.xxx.
奇怪的是它已经工作了多年了.
What is strange is that its been working for years.
需要您的帮助:-)
谢谢
推荐答案
亲爱的鲍勃,
我的测试场景很少..因此,我们可以跟踪问题所在和发生了什么变化……
I have few test scenarios.. so we can trace what is the issue and what has changed than previous...
- 您能否要求用户从其他浏览器进行连接并尝试访问它..如果工作正常,看来浏览器存在问题
- 请用户使用其他PC来访问站点. .如果正常,则可能是PC或浏览器出现问题
- 要求用户尝试其他登录
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