无法保存Gsuite配置设置页面 [英] Can not save Gsuite provisioning settings page

问题描述

我已按照文档进行操作，以在基于SAML的登录上添加G Suite Enterprise应用程序设置.我设法使用用户帐户登录.但是新用户未同步，因此我发现我的配置默认为手动.我已将其更改为自动"， 进行授权和测试连接"并单击保存".

I have followed the Docs for adding G Suite Enterprise app setup on SAML-based sign-on. I have managed to use a user account to sign in. but new users did not sync , so I found that my provisioning was default to manual. I have changed it to Automatic and did the Authorize and Test Connection and clicked save.

此后，我想添加有关失败的通知电子邮件，并更改所有用户的范围，进行更改，将更改颜色更改为紫色，但保存按钮未更改为黑色，因此我无法保存更改.调配状态也处于关闭状态 ，将其更改为开"，我仍然无法单击保存"按钮来启动同步.

After that I wanted to add Notification email on failures ,and change scope for all users, making the changes , colour the change in purple but the save button did not change to black , so I can not save the changes. also the Provisioning Status is on Off , changing to On I still can not click the save button to init the sync.

我发现，如果我将状态更改为on 并再次执行授权"过程，它保存了状态，但是现在当测试连接显示为成功时，我收到了身份验证失败的错误消息.

I found that if I change some thing like status to on  and do the Authorize process again , it save the status , but now I get an error of authentication failure while the test connection show as success.

所以结果是此消息:

摘要

推荐答案

If you look in the Audit Logs tab > Account Provisioning category, can you see recent provisioning events for Google Apps since updating the credentials?

摘要"状态不会在更新凭据后立即更新，但是您可以通过在审核日志中查找最近的配置事件来判断其是否正常工作.

The "Summary" status doesn't update right away after updating the credentials, but you can tell if it's working by looking for recent provisioning events in the audit logs.

您可以尝试的另一项测试是更改通知电子邮件"属性以查看是否保存.如果您可以编辑该电子邮件地址，并且该值在页面刷新后仍然存在，那么一切都很好.但是，如果您更改值 并且它不会在页面刷新之间持续存在，那么您就遇到了配置值未正确存储(可能包含凭据)的问题.

Another test you can try is making a change to the "Notification email" property to see if it saves. If you can edit that email address and the value persists after a page refresh, then all is well and good. But if you change the value and it doesn't persist between page refreshes, then you have an issue with configuration values not being stored properly (which can include the credentials). That will require a support call to fix.

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