付款显示过期，但存档的信用卡是正确的 [英] Payment shows past due but credit card on file is correct

问题描述

我不断收到来自Azure的消息，说我们的订阅付款已过期，但我已确认存档的信用卡是正确的，并且没有未偿还的逾期余额.登录Azure帐户后，我会看到消息付款" 到期了.您的付款方式但是信用卡信息正确无误.

I am receiving continuous messages from Azure saying that our subscription payment is past due but I've confirmed that the credit card on file is correct and there is no outstanding overdue balance. When I log into Azure account I can see the message "Payment is past due. There is a problem with your payment method" but the credit card details are correct.

推荐答案

米兰，

使用"Azure帐单"( https://docs.microsoft.com/zh-cn/azure/azure-supportability/how-to-create-azure-support-request ) -它们是免费的

open a support ticket with Azure Billing (https://docs.microsoft.com/en-us/azure/azure-supportability/how-to-create-azure-support-request ) - they are free of charge

hth
Marcin

hth
Marcin

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