订阅发现蓝调 [英] Subscription Discovery Blues

问题描述

我最初开始Cloudyn试用，但没有Global Admin权限.因此，我面临着无消耗数据的挑战.我最终获得了全球管理员"权利.重新登录后，我仍然无法激活我的订阅. 因此，在Azure中提交帮助台票证并在两天内没有获得任何支持之后，我删除了整个试用版，并开始了新的试用版.当我登录时，所有订阅都被选中为绿色并被激活；但我看不到任何消费数据. 没关系，因为在安装时会显示所有基本/库存仪表板.

I originally started the Cloudyn trial and did not have Global Admin rights.  So I was faced with the no consumption data challenge.  I eventually attained Global Admin rights.  When I logged back in, I still could not activate my subscriptions.  So after submitting a help desk ticket in Azure and receiving no support for two days, I deleted the entire trial and started a new one.  When I logged in, all subscriptions were checked green and activated; yet I could not see any consumption data.  This was okay though because all of the base/stock dashboards that show up upon installation.

这是一件很有趣的事情....

Here's were things got fun....

今天早上我回到工作场所，我所有的三个环境都消失了.更奇怪的是，我可以基于成本(但不基于消耗)构建基本报告.它说零个EA被添加到了门户中.好吧，所以我尝试重新添加EA和 该门户网站告诉我它已经添加了它.

I came back to work this morning, and all three of my environments were gone.  Even more strange, I could build base reports on cost (but not on consumption).  It says zero EA's are added to the portal.  Okay, so I tried to re-add the EA and the portal tells me that it already has it added.

我在黑暗中....我只能建立成本报告.我可以输入预算，将其保存，但预算不会显示在我的图表中.这个工具看起来不错，但是克服这种困难是很痛苦的.有什么建议吗?

I'm in the dark....I can only build cost reports.  I can enter a budget, save it, but it doesn't show up in my charts.  This tool looks great, but getting over this hump has been a pain.  Any advice?  

推荐答案

Hello Lee，

感谢您尝试通过Cloudyn设置Azure成本管理.得知您在应用程序方面遇到问题，我们深感抱歉.

Thank you for trying to set up Azure Cost Management by Cloudyn. I’m sorry to hear that you are having issues with the application.

根据 常见问题解答: 如何 在Cloudyn中查看Azure数据需要多长时间? (数据刷新时间轴) 通常可以 完成以下设置说明后，长达72小时的数据从Azure传播到Cloudyn 注册Azure企业协议并通过Azure成本管理查看成本数据 和 使用Azure成本管理激活Azure订阅和帐户 .

According to the FAQ: How long should it take to see Azure data in Cloudyn? (Data Refresh Timelines) it can normally take up to 72 hours for data to propagate from Azure to Cloudyn after you complete the setup instructions to Register an Azure Enterprise Agreement and view cost data with Azure Cost Management and Activate Azure subscriptions and accounts with Azure Cost Management.

但是，Cloudyn中目前有一个应用内通知，指出该数据传播过程目前可能需要比正常72更长的时间小时:

However, there is currently an in app notification in Cloudyn saying that this data propagation process may currently take longer than the normal 72 hours:

·         ;  重要提示: 由于最近的系统升级，我们的系统遇到了数据延迟问题.我们正在努力解决它，我们将在此继续发布更新.
对此造成的不便，我们表示歉意. -Cloudyn团队

·         Important Notice: Due to the recent system upgrade our system is experiencing a data latency issue. We are working to resolve it and we’ll post updates here as we proceed.
We are sorry for the inconvenience. - Cloudyn Team

(Cloudyn工程团队正在努力解决此问题，并会在解决问题后删除应用内通知.)

为了保护您的隐私，如果您需要共享个人信息，以便Cloudyn支持团队可以调查当前状态添加和删​​除后，您的Cloudyn帐户的余额 您的Azure订阅，您需要从:

In order to protect your privacy, if you need to share your personal information so that the Cloudyn support team can investigate the current status of your Cloudyn account after you added and removed your Azure subscription, you will need to open a Cloudyn service request from:

·        Azure Portal >帮助+支持>新的支持请求>服务:所有服务>监控管理 > Cloudyn

·         Azure Portal > Help + Support > New Support Request > Service: All Services > Monitoring & Management > Cloudyn

(请注意，Cloudyn支持不 未尚未完全集成到常规Azure支持工作流程中 Azure Cost Management，因此响应时间可能比其他Azure支持请求要长一些.谢谢您的耐心等待！)

(Please not that Cloudyn support is not fully integrated into the regular Azure support work flow yet during the preview of Azure Cost Management so response times may be a bit longer than for other Azure support requests. Thank you for your patience!)

谢谢

• Randy West

• Randy West

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