“正在研究……这不需要很长时间". [英] "Working on it....This shouldn't take long"

问题描述

你好，
请帮助解决此问题
我正在尝试将Office 365 SharePoint Online子站点的外观更改为站点中的另一个主题设置->改变外观.我过去做过很多次 没问题，但几周前，它停止为我工作.在做出选择之后，选择尝试一下"，它切换到正在处理...".屏幕并无限期地挂在那里.
非常感谢任何帮助
谢谢

Hello,
please help in to this issue
I am trying the change the look for my Office 365 SharePoint Online sub-site to another theme in site settings--> change the look. I had done this many times in the past with no issue, but a couple of weeks ago, it stopped working for me. After making my selection, and selecting "try it out", it switches to the "Working on it....This shouldn't take long" screen and hangs there indefinitely.
any help really appreciated
Thanks,

推荐答案

嗨Aargade，

Hi Aargade,

请按照以下几点对您的问题进行排查:

Follow the points below to troubleshoot your issue:

1.您正在使用哪个浏览器?使用其他浏览器更改主题时，请检查是否存在问题.

1. Which browser are you using? Check if the issue exists when you use another browser to change the theme.

2.清除浏览器缓存，然后重试.

2. Clear the browser cache and try again.

3.创建一个新的子站点，然后检查是否可以更改主题.

3. Create a new sub-site and check if you can change the theme.

4.使用具有适当权限的其他用户帐户更改主题，检查是否遇到相同的问题.

4. Use another user accounts who have proper permission to change the theme, check if they encounter the same issue.

最诚挚的问候，

Grace Wang

Grace Wang

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