Magento-订单详细信息未显示在管理面板中 [英] Magento - order details are not displayed in the admin panel

问题描述

我们有一家电子商务magento商店.目前，我们遇到了一个奇怪的问题，我无法理解和调试.

We have an ecommerce magento store. Right now, we are experiencing a weird problem, which i am unable to understand and debug.

对于某些订单，尽管邮件已正确发送给客户并抄送至我们的电子邮件ID，但在magento admin的订单详细信息"页面中没有显示任何详细信息.

For some of the orders, no details are displayed in the order details page of magento admin, though the mail is correctly sent to the client and cc'd to our email id.

管理员订单详细信息页面的屏幕截图:-

包含订单详细信息的电子邮件的屏幕截图:-

为什么会这样?我试图检查模式，但无法.请帮助我解决这个问题，因为我不是magento的专家，您身边的任何帮助都将为我完成工作.

Why is this happening ?? I tried to check the pattern but was unable to. Please help me on this issue as i am not a pro in magento and any help from your side will do the work for me.

推荐答案

很有可能您的本地或社区模块会导致某些类型的错误，如果页面不能完全按某些顺序呈现，我会假设这些是使用此本地和/或社区模块的订单.

More than likely you have a local or community module causing some kinds of fault, if the page is not rendering all the way for some orders, I would presume these are orders that are using this local and/or community module.

您可以尝试的一些方法是:

A few things you can try are:

1)通过local.xml

2)通过app/etc/Company_Modulename.xml禁用社区模块，并将active设置为false

2) disable community modules via app/etc/Company_Modulename.xml and set active to false

在禁用每次重试查看订单后，直到找到罪魁祸首.

after disabling each retry viewing the orders until you find the culprit.

此外，查看页面源可能有助于导致输出停止，并且页面源的最后也可能有错误.

Also, viewing the page source may help lead to where the output is stopping and there also may be errors at the very end of the page source.

希望这会有所帮助.

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