WSO2 EMM Android代理应用程序问题“连接失败" [英] WSO2 EMM Android Agent App Issue 'Connection Failed'

问题描述

我已经安装了最新版本的WSO2 EMM v1.1.0.遵循所有的安装，部署和运行"文档.

I have installed the latest version of the WSO2 EMM v1.1.0. Followed all of the Installing, Deployment, and Running documentation.

服务器已启动并正在运行，我将我的Gmail信息添加到了EMM控制台的设置中，以便发出邀请.我添加了一个用户并发送了邀请.客户端电话(与服务器连接在同一LAN上)接收到该消息.该应用程序可以下载.我输入服务器IP地址，用户电子邮件和电子邮件中提供的密码.

The server is up and running, I added my Gmail info into the setting in the EMM console so I can send out invites. I added a user and sent an invite. It is received by the client phone (connected on the same LAN as the server). The app can be downloaded. I put in the server IP address, the users email and the password given in the email.

当我点击注册"按钮时，出现此提示，'连接失败'服务器不可用.请与管理员联系."

When I hit the 'Register' button I get this prompt, "'Connection Failed' Server is unavailable. Please contact administrator."

我已经完成了WSO2 EMM软件的两次全新安装，在Android客户端应用中重新估算了IP地址，并实际上在CommonUtilities类中尝试了"HTTP; 9763"和"HTTPS; 9443".

I have done two clean installs of the WSO2 EMM software, re-imputed the IP address in the Android client app, and have actually tried both "HTTP ; 9763" and "HTTPS ; 9443" within the CommonUtilities class.

我不知所措，接下来的尝试，非常感谢您的帮助.

I am at a loss as what to try next, any help would be much appreciated thank you.

推荐答案

在进行设备注册之前，您必须至少登录一次EMM应用程序.这可能是由于API未发布到我们已嵌入到EMM服务器中的API存储中.检查以下路径https://{server_domain}:9443/productapistore.检查是否存在任何已发布的API.还要检查您的连接.检查您是否可以通过移动浏览器访问EMM应用程序.

You have to login to EMM app atleast once before doing a device enrollment. This could be due to APIs being not published to the API store we have embedded in the EMM server. Check on the following path https://{server_domain}:9443/productapistore. Check whether there exist any published APIs. Also check your connection. Check whether you can access the EMM app through your mobile browser.

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