信用卡资助的Paypal帐户= 10417错误 [英] Paypal accounts funded by credit cards = 10417 error
问题描述
我来这里是为了尝试解决似乎是黑洞的问题，贝宝中没有人可以帮助我们.
I've come here in a bid to try and solve what seems like a blackhole that nobody in paypal can help us with.
我们有一个企业帐户.贝宝快递(数字商品).验证，解除限制等... 我们已将Paypal Express综合罚款作为我们唯一的付款方式.但是有一个问题.用信用卡资助的任何贝宝帐户都将失败，并出现10417错误.
We've a business account. Paypal Express (digital goods). Verified, restrictions lifted etc... We've got paypal express integrated fine as our sole payment method. But there's a problem. ANY paypal account funded by a credit card will just flat out fail and give a 10417 error.
概述
- 客户A的现有Paypal余额为10美元
- 客户B现有的Paypal余额为$ 0，但拥有他们的帐户 通过信用卡资助.
- 客户A在我们的网站上没有任何问题，交易额低于10美元.
- 客户B付款时出错.更具体地说，是10417错误.
- Customer A has an existing paypal balance of $10
- Customer B has an existing paypal balance of $0 but has their account funded by credit card.
- Customer A has no problems on our site with any transaction below $10.
- Customer B gets an error upon payment. More specifically, a 10417 error.
现在在有人说之前，我们已经与发卡行等进行了核对……因此，我们100％确信这不是卡或银行的错误(因为10417错误倾向于提示).我们已经使用不同卡类型和不同国家/地区的十二个经过验证/干净的贝宝帐户进行了字面上的测试.不同的发行银行.所有这些都失败了，沙箱也给了我们任何线索...
Now before anyone says it, we have checked with card issuers etc... so we're 100% sure this is not an error with cards or banks (as the 10417 error tends to suggest). We've literally tested this with a dozen verified / clean paypal accounts in different countries with different card types & different issuing banks. All of them fail and sandbox gives us no clues either...
有人能把我们扔在这里吗，还是想想这可能发生的任何可能原因?将会不胜感激...
Can anyone throw us a bone here or think of any possible reason this could be happening? It would be much appreciated...
更新:已解决: 事实证明，这是我们帐户的问题，更具体地说是我们的行业类别的问题.如果有人告诉我过去一周来我打了六五次电话，那当然会有所帮助-昨天我在电话中问代理商，她是否100％确信这是客户卡，银行或银行的问题帐单地址.我知道不是，所以我只想看看她是否愿意这样做.她的回答-是的，先生，我100％可以肯定".总结一下.希望这会对其他人有所帮助...如果您遇到10417错误，请尝试更改业务类别或子类别，以阻止您发疯...
Update: Resolved: Turns out it was a problem with our account and more specifically our category of industry. It would have helped of course had someone told me that the half a dozen or so times I called over the past week - yesterday on the phone i asked an agent if she was 100% certain this was a problem with a customers card, bank or billing address. I knew it wasn't so i wanted just to see if she'd commit to it. Her response - "yes sir, i'm 100% certain". Sums it all up. Hopefully this will help someone else out there... if you're getting 10417 errors, try changing the business category or subcategory in a bid to stop you going insane...
推荐答案
遇到同样的问题，贝宝的支持不是很有帮助
Ran into the exact same issue, paypal support was not very helpful
原来的问题是公司网址设置为http而不是https
Turns out the problem was the business URL was set to http instead of https
我们的企业网站从http-> https重定向，但是此重定向似乎在结帐Paypal时出现了问题
Our business website redirects from http -> https, but this redirect seems to cause a problem at checkout for paypal
一旦我们更改了商家网址，客户就可以继续付款
Once we changed the business url, customers were able to proceed with payments
解决方案:
- 登录到Paypal
- 导航至 https://www.paypal.com/businessprofile/settings/info /edit
- 编辑公司资料，并确保将公司URL"设置为https://
这篇关于信用卡资助的Paypal帐户= 10417错误的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！
