Facebook页面Leadgen Webhook返回错误102服务器故障 [英] Facebook page leadgen webhook returns error 102 Server Failure

问题描述

Facebook页面Leadgen Webhook不适用于我的页面和关联的应用程序.

Facebook page leadgen webhook won't work for my page and associated app.

如果我测试Webhook，则使用测试工具进行设置，然后单击跟踪状态"按钮，发出的实时更新对象与此错误相关:102 Server failure

If I test the webhook I setup with the testing tool and click the "Track status" button, the issued realtime update object is associated to this error: 102 Server failure

我的Facebook设置包括:

My facebook setup consist of:

• 企业帐户
• 一个广告帐户
• 页面
• 一个已为页面Leadgens订阅了Webhooks的应用程序.从应用程序安装程序测试Webhook确实有效(在 https://developers .facebook.com/apps/:my-app-id/webhooks/)

• a business account
• an ad account
• a page
• an app that is subscribed to webhooks for the page leadgens. Testing the webhook from the app setup does effectively work (on https://developers.facebook.com/apps/:my-app-id/webhooks/)

页面，广告访问和应用程序都属于公司，并且该应用程序似乎已正确订阅该页面:在对/<page-id>/subscribed-apps的图形api调用的结果中列出了该页面.

Page, ad accoung and app all belong to the business, and the app seems to be correctly subscribed to the page : it is listed in the results of a graph api call to /<page-id>/subscribed-apps.

有人知道我可能会想念什么吗?

Does anyone have an idea of what I could be missing ?

非常感谢.

推荐答案

好，我发现了问题.

尽管我的应用已使用所有有效且永不过期的令牌正确订阅了该页面，但缺少一项授权.

Although my app was correctly subscribed to the page with all valid and never expiring tokens, one authorization was missing.

如果遇到相同的问题，请执行以下步骤:

If you encounter the same problem follow those steps :

-> go to business manager
-> go to busienss settings
-> go to leads access tab
-> select your page
-> click "CRMs"
-> Select your app and assign access

万岁

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