阿尔卡特Genesys模拟器/模拟器是否存在? [英] Does an Alcatel Genesys simulator/emulator exist?

问题描述

我和我的团队的任务是将我们的应用程序与阿尔卡特Genesys呼叫中心集成在一起，但是我们无法获得适当的安装或设备(例如电话).

Me and my team were tasked to integrate our application with Alcatel Genesys call center, but we don't have access to a proper instalation nor equipment (like, for instance, phones).

是否可以使用某种软件来模拟这种环境以测试我们的应用程序?我应该从哪里开始研究如何进行这种集成?

Is there some kind of software I can use to simulate such environment to test our application? And where should I begin researching how to do this integration?

(PS:我在 https://serverfault.com/questions/308381 上发布了相同的问题-我没有确切知道它真正属于哪个网站.

(PS: I posted this same question on https://serverfault.com/questions/308381 - I didn't exactly know which of the sites this really belongs to).

推荐答案

实际上是. Genesys Simulator工具包.它将能够模拟Avaya PBX或简单TDM方案.最新版本还包含Genesys SIP Server emultaor. 您不会太在意基本集成另一端的PBX，您的目标是学习SDK和TEvents(TLib).您可以使用仿真器来实现.您需要向Genesys代表询问.

Actually there is. Genesys Simulator Toolkit. It will enable to emulate an Avaya PBX or a Simple TDM scenario. Last version also includes as Genesys SIP Server emultaor. You won't care too much about the PBX on the other side for basic integrations, your goal is to learn the SDK and the TEvents (TLib). You can achieve this with the Emulator. You need to ask it to a Genesys representative.

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