如何通过录音进行RingCentral沙箱呼叫 [英] How to make RingCentral sandbox calls with recording

问题描述

我有一个RingCentral开发人员帐户，但无法成功建立呼叫.此外，我还希望对通话进行录音，以便以后可以访问通话记录并进行录音.

I have a RingCentral developer account but I am unable to successfully establish a call. Furthermore I would also like the call to be recorded, so that later I can access the call logs and recording.

推荐答案

进行测试呼叫的最简单方法之一是通过RingCentral的软件电话" [1].这是一款具有所需功能的桌面应用程序.您可以拨打电话，也可以录音.它还使您可以访问呼叫日志和呼叫记录.如果您需要协调通过API看到的内容，这将很有帮助. (仅供参考-录音可能需要30-60才能显示在此应用中，因为系统需要先存储和编码录音才能回放.)

One of the simplest ways to place test calls is through RingCentral's "softphone" [1]. This is an app for your desktop that has the functionality you require. You can place calls, and record calls as well. It also gives you access to your call log, and call recordings. This can be helpful if you need to reconcile what you see via the API. (FYI - it may take 30-60 for recordings to appear in this app, as the system needs to store and encode the recording for playback first.)

RingCentral电话也可以切换为在RingCentral沙箱环境中使用.这样，您可以在构建应用程序时在我们的测试环境中拨打电话.要切换到沙箱，请在登录后按Ctrl + F2(对于PC)或Fn + Cmd + F2(对于Mac).这将显示一个菜单来选择您喜欢的环境.

The RingCentral phone can be toggled to work against the RingCentral sandbox environment as well. That way you can place calls in our test environment as you build your application. To toggle to sandbox, after you log in, press Ctrl+F2 (for PC) or Fn+Cmd+F2 (for a Mac). This will bring up a menu to select your preferred environment.

[1] https://www.ringcentral.com/apps/rc-phone

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