当地货币-如何处理退款,争议和拒付的实时更新? [英] Local Currency - How to handle real time updates for refunds, disputes and chargebacks?

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问题描述

对于如何处理退款,退款和争议的实时更新,我有些困惑.

I'm a bit confused on how we are expected to handle real time updates for refunds, chargebacks and disputes..

我已经订阅了动作"和争议"实时更新字段,但是当用户提出争议时,changed_fields数组包含动作"而不是争议?!

I've subscribed to both the actions and disputes real time updates fields but when a dispute is filed by a user the changed_fields array contains 'actions' and not disputes?!

这是我们得到的JSON响应的示例:

This is an example of the JSON response we get:

{"object":"payments","entry":[{"id":"409105399200862","time":1377079956,"changed_fields":["actions"]}]}

确定将changed_fields设置为"disputes",因为这是我已订阅的字段,并且实际上已经更改了吗?这里的问题是,如果我同时去查看图表api中的该事务(如果同时存在争议和动作数据),我怎么知道哪一个发生了变化?我已经阅读了所有文档至少10次,而且似乎没有解释如何执行此操作.

Surely the changed_fields should be set to 'disputes' as that's the field I've subscribed to and is the thing that has actually changed? The issue here is that when I then go and look up this transaction from the graph api if both dispute and actions data is present how can I know which one has changed? I've read through all the documentation at least 10 times and it doesn't seem to explain how to do this.

如果用户提出了争议并且我们或Facebook解决了该争议,则不应将其从图形api响应中删除,还是应该以某种方式跟踪此事?

Also if a user files a dispute and we or facebook resolve it should it not be removed from the graph api response or are we expected to keep track of this somehow?

关于新的本地货币系统,stackoverflow周围有很多悬而未决的问题,因此,如果我们能一次澄清一下,那就太好了:)

There's a lot of unanswered questions floating around stackoverflow regarding the new local currency system so it would really great if we could get some clarification for once :)

谢谢.

推荐答案

Facebook已在此处确认该错误:

Facebook has acknowledged the bug here: https://developers.facebook.com/bugs/2074441772694571?refsrc=https%3A%2F%2Fdevelopers.facebook.com%2Fbugs%2F2074441772694571&refid=9 and is apparently working on a fix.

这篇关于当地货币-如何处理退款,争议和拒付的实时更新?的文章就介绍到这了,希望我们推荐的答案对大家有所帮助,也希望大家多多支持IT屋!

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