如何从Facebook Graph API获得响应能力? [英] How to get responsiveness from Facebook Graph API?

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问题描述

是否存在可以从Facebook Graph API中提取的指标,可以从页面中告诉我Response Rate和/或Average Response Time?

Is there a metric that I can pull from the Facebook Graph API that would tell me either/both Response Rate and/or Average Response Time from a page?

我将附上我指的屏幕截图:

I'll attach a screenshot as to what I'm referring to:

当我转到设置"->见解"->消息"时看到了此消息,但很想知道如何从Facebook提取此信息.

I'm seeing this when I go to Settings -> Insights -> Messages, but would love to know how to pull this information from Facebook.

有人知道我可以用来获取此信息的具体指标或查询吗?

Anyone know the specific metrics or queries I could use to obtain this information?

编辑:对于提供displayed_message_response_time的任何人来说,这是行不通的,因为它是由用户设置的,并返回一个字符串(不是数字值).

EDIT: For anyone who offers the displayed_message_response_time, this doesn't work because it is set by the user AND returns a string (not numeric value).

推荐答案

Afaik只有一种获取反应时间的方法:

Afaik there is only one way to get the reaction time:

  • 使用/page-id/feed?fields=id,from获取包含创建它们的信息的所有帖子
  • 在发件人"字段中过滤掉用户发帖
  • 逐个获取用户帖子和页面答案(如果有)之间的时间
  • 基于结果时间计算平均响应时间
  • Use /page-id/feed?fields=id,from to get all posts with the info who created them
  • Filter out the user posts with the "from" field
  • Get the time between the user post and a page answer (if there is one) post by post
  • Calculate the average response time based on the resulting times

我相信Fanpage Karma就是这样做的.

I believe Fanpage Karma does it that way.

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