Amazon SES邮件作为垃圾邮件 [英] Amazon SES mails as spams
问题描述
我正在使用Amazon SES发送通知邮件.邮件已送达，但有时邮件已移至垃圾邮件文件夹.怎么了如果我的邮件发送方法相同，那么为什么有些邮件被视为垃圾邮件，而另一些邮件却不被视为垃圾邮件?
I am using amazon SES for sending notification mails. Mails are getting delivered but sometimes mails are moved to spam folder. How is it so? If my method of sending mails is same then why some mails are considered as spam and others not?
请解释. 预先感谢
推荐答案
好问题.电子邮件的可传递性(将消息传递到收件箱的可能性)取决于许多不同的因素.您正在使用的平台(在本例中，您提到的是Amazon SES)和您的特定发送程序都是共同的责任.如果您发送的邮件产生收件人投诉(又名这是垃圾邮件"按钮)，并因无效而退回，具体取决于发送给谁以及采用哪种类型的入站邮件保护，您将在电子邮件传递过程中遇到障碍.地址，具有垃圾指纹的内容，并正在发送到实际上是垃圾邮件陷阱的不活动但现有的地址. ISP的使命是保护收件人免受垃圾邮件的侵害，尽管您对垃圾邮件的定义及其定义可能有所不同.归根结底，由您决定要发送的电子邮件收件人是否需要，并且要迅速将邮件发送给那些不希望的收件人.
Great question. Email deliverability (the likelihood that messages will be delivered to the inbox) depends on many different factors. It is a joint responsibility both of the platform you're using (in this case, you mention Amazon SES) and your particular sending program. Depending on whom you're sending to and what sort of inbound mail protection is in place, you will face obstacles with your email delivery if you send mail that generates recipient complaints (aka, "This is Spam" button clicks), bounces for invalid addresses, content that has spammy fingerprints, and are sending to inactive but existing addresses that could actually be spamtraps. ISPs' mission is to protect their recipients from spam, although your definition of spam and theirs can vary. At the end of the day, it's up to you to ensure you're sending email recipients want and that you're quickly removing sending to those recipients who don't want it.
Amazon SES的IP空间设置专门为基于ISP(例如Gmail，Yahoo等)要求的出站电子邮件量身定制.我们还推出了一些使它变得简单的功能:对电子邮件Easy DKIM进行身份验证，测试电子邮件以确保您具有正确的退信和投诉处理(邮箱模拟器)，并可以通过Amazon Simple轻松快速地获得ISP反馈通知服务(退回和投诉通知).
Amazon SES has IP space setup specifically tailored for outbound email based on ISP (e.g., Gmail, Yahoo, etc.) requirements. We've also rolled out several features that make it dead simple to: authenticate your email Easy DKIM, test your email to ensure you have the proper bounce and complaint handling (Mailbox Simulator) and can get at ISP feedback quickly and easily through Amazon Simple Notification Service (Bounce and Complaint Notifications).
此外，我们还汇总了一份白皮书，介绍了我们建议的最佳做法.我们的博客会经常更新，并经常讨论会影响交付能力的主题.最后，我们有一个资源部分，其中提供了第三方提供商，如果您仍然想知道要采取什么步骤，可以为您提供更多详细信息.
Also, we've put together a whitepaper on sending best practices we recommend. Our blog gets updated frequently and often discusses topics which will impact deliverbility. Finally, we have a resources section that offers 3rd party providers that can assist you in more detail if you're still wondering what steps to take.
我们希望每个客户都能成功并拥有最高的交付能力.如果您发现我们缺少任何资源，或者需要您当前无法获得的其他功能或数据，那么我很乐意听到有关信息，以便我们使Amazon SES更好.
We want each of customers to be successful and have the highest deliverability possible. If you find us lacking in any resources or need additional features or data that you can't currently get, I'd love to hear about it so we can make Amazon SES better.
对于您的特定用例，我建议您转到Amazon SES，以便我们一起进行故障排除.请提供有关您情况的具体详细信息，以便我们对此进行深入研究.这些问题的答案将帮助我们进行调查:
For your particular use case, I would suggest heading over to the Amazon SES so we can troubleshoot together. Pls provide specific details about your situation so we can dig into this. Answers to these questions will help us investigate:
- 您要发送给哪个ISP的问题?
- 您要发送哪种类型的电子邮件?
- 您的收件人选择了吗?
- 您多久发送一次电子邮件给相同的收件人?
- 您如何获得新的收件人?
- 您是否有我们可以查看的消息样本?
- 您如何处理跳动和投诉?
- 您是否接受退订请求?
- 您如何知道自己被发送到垃圾邮件文件夹以及它多久发生一次?
- 您是否已经根据广泛可用的免费服务(例如mail-tester.com)检查了您的内容?
- What ISP are you having issues sending to?
- What type of email are you sending?
- Have your recipients opted in?
- How often do you send email to the same recipients?
- How are you acquiring new recipients?
- Do you have a sample of a message we can review?
- What are you doing with bounces and complaints?
- Are you honoring unsubscribe requests?
- How do you know you're being delivered to the spam folder and how often does it occur?
- Have you checked your content against widely available and free services such as mail-tester.com?
要查看Amazon SES博客，技术文档，最佳实践白皮书，客户论坛以及其他以服务为中心的内容，请访问: http://aws.amazon.com/ses/
To see the Amazon SES blog, tech documentation, best practices whitepaper, customer forum, and other service centric stuff, pls visit: http://aws.amazon.com/ses/
要查看我们的资源页面(也包括在Amazon SES页面中，但稍远一些)，请访问: http://aws.amazon.com/ses/resources/
To see our resources page (also included on the Amazon SES page but a bit further down), visit: http://aws.amazon.com/ses/resources/
谢谢， 克里斯
P.S.我最初是用这个链接塞满了所有链接以便于导航的，但是由于垃圾邮件控制措施，stackoverlfow剥夺了它们.具有讽刺意味的！
P.S. I originally had this answer chock full of links for easy navigation but stackoverlfow stripped them due to spam control measures. The irony!
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