创建信封时出现ACCOUNT_LACKS_PERMISSIONS错误 [英] ACCOUNT_LACKS_PERMISSIONS error when creating envelope

问题描述

我在创建信封时遇到此错误

I am getting this error when creating an envelope

DocuSign.eSign.Client.ApiException：调用CreateEnvelope时出错：{ errorCode： ACCOUNT_LACKS_PERMISSIONS，消息：此帐户缺少足够的权限。指定强制接收者时需要会话中权限。 }

在根据Docusign文档使角色上指定ClientUserId的角色上，该问题发生在CreateEnvelope方法中，根据Docusign文档，该角色使收件人被嵌入。

The problem occurs in the CreateEnvelope method when specifying a ClientUserId on the role which according to the Docusign documentation makes the recipient "embedded".

Docusign支持无法提供帮助，并告诉我在此处发布问题。

Docusign Support was unable to help and told me to post the problem here.

奇怪的是我有两个帐户，这对其中一个帐户有效。工作帐户是一个业务计划，出错的是专业计划。

The odd thing is I have two accounts and this works on one of them. The working account is a Business plan and the one with the error is a Professional plan.

这是设置问题还是许可级别问题？

Is this a setting issue or a licensing level issue?

推荐答案

除非DocuSign方面最近有所更改，否则DocuSign会有一个设置（支持或您的客户经理，如果您有一个）可以启用您的帐户，以便您可以通过API使用嵌入式收件人创建信封。如果您在DocuSign演示环境（即开发人员沙箱）中使用帐户，则默认情况下应启用此设置。但是在生产环境中，您可能需要DocuSign为您启用此设置。这是一篇相关的（旧的，但可能仍然有用）的文章，描述了相同的问题和建议的解决方案：

Unless something's changed recently on the DocuSign side, there's a setting that DocuSign (either Support or your Account Manager, if you have one) can enable for your account such that you're allowed to create envelopes with embedded recipients via the API. If you're using an account in the DocuSign "Demo" environment (i.e., developer sandbox), then this setting should be enabled by default. But in the Production environment you'll likely need DocuSign to enable this setting for you. Here's a related (old, but likely still relevant) post that describes the same issue and suggested resolution:

DocuSign错误：此帐户缺少足够的权限。指定俘虏收件人时需要会话中权限

如果/当您再次与DocuSign支持联系时，您可能希望让他们查看该帖子，以便他们将获得更多有关您为什么收到此错误的信息。他们习惯将人们推荐给Stack Overflow来解决所有与API相关的问题，但在极少数情况下（例如这种情况），DocuSign的某人需要更新帐户设置以解决API错误。

If/when you contact DocuSign support again, you may want to have them review that post, so that they'll have more context as to why you're receiving the error. They're in the habit of referring folks to Stack Overflow for all API-related questions , but in rare cases (like this one), someone at DocuSign needs to update an account setting to resolve the API error.

这篇关于创建信封时出现ACCOUNT_LACKS_PERMISSIONS错误的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！