Docusign Connect-无法连接到我的服务器错误 [英] Docusign Connect - Can't connect to my server error

问题描述

我正在使用我的开发帐户，并试图测试似乎对我不起作用的 DocuSign Connect服务。当我查看DocuSign连接日志时，看到此错误消息

I'm using my dev account and trying to test the DocuSign Connect service which does not seem to be working for me. When I look a the DocuSign connect log, I see this error message

错误：EnvelopeIntegration.RunIntegration中的异常：1d84faf8-de43-44fc- a709-efa044ac740a .......错误-无法连接到远程服务器；连接尝试失败是因为连接的一方在一段时间后未正确响应，或者建立的连接失败是因为连接的主机未能响应...

Error: Exception in EnvelopeIntegration.RunIntegration: 1d84faf8-de43-44fc-a709-efa044ac740a........Error - Unable to connect to the remote server; A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond...

我正在记录我希望服务连接到的防火墙端口的连接（在URL中指定）。我在防火墙日志中看到了与该端口的其他连接，但从未尝试过 Docusign Connect服务。

I'm logging connections to the port on my firewall that I expect the service to connect to (it's specified in the URL). I see other connections to that port in my firewall log, but never an attempt by the Docusign Connect Service.

任何想法可能出在哪里？

Any ideas where the issue might be?

推荐答案

DocuSign Connect将仅发布到标准/默认端口：

DocuSign Connect will only publish to the "standard/default" ports:

• 在DocuSign演示环境（demo.docusign.net）中Connect将发布到端口80（ http ）或端口443（ https ）。如果URL以 http 开头，则Connect将尝试发布到端口80 。如果URL以 https 开头，则Connect将尝试发布到端口443 。

• In the DocuSign demo environment (demo.docusign.net) DocuSign Connect will publish to either port 80 (http) or port 443 (https). If the URL starts with "http", Connect will attempt to publish to port 80. If the URL starts with "https", Connect will attempt to publish to port 443.

在DocuSign生产环境（www.docusign.net）中，DocuSign Connect仅发布到端口443 （ https ）。在生产环境中 不支持发布到端口80 （ http ）-侦听器端点必须为 https 。

In the DocuSign production environment (www.docusign.net), DocuSign Connect will only publish to port 443 (https). Publishing to port 80 (http) is not supported in the production environment -- the listener endpoint must be https.

因此，建议您从URL中删除端口号为DocuSign Connect配置指定的名称，并确保侦听器端点位于端口80（用于演示）或端口443（用于演示或产品）上。如果那不能解决您的问题，那么您可能需要查看其他论坛帖子的答案： Docusign连接服务未将数据发布到指定的URL 。

Therefore, I'd suggest that you remove the port number from the URL that you've specified for the DocuSign Connect configuration, and ensure that your listener endpoint is located at either port 80 (for demo) or port 443 (for demo or prod). If that doesn't resolve your issues, then you might want to review the Answer for this other forum post: Docusign connect service not posting data to specified url.

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