收件人视图-禁用ID检查身份验证 [英] Recipient View - ID Check Authentication disable

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问题描述

我在生产API中遇到了这个问题,当用户收到要签名的文档,并且当他打开链接时,它将重定向到ID Check。
请参阅所附的屏幕截图。



在我的C#中,我尚未启用任何身份验证方法。

  Signer signer = new Signer(); 
签名者。电子邮件=收件人电子邮件;
signer.Name =收件人姓名;
signer.RecipientId = 1;
signer.RoutingOrder = 1;

签署者。Tabs= new Tabs();
signer.Tabs.SignHereTabs = new List< SignHere>();
SignHere signHere = new SignHere();
signHere.DocumentId = 1;
signHere.PageNumber = 1;
signHere.RecipientId = 1;
signHere.XPosition = 110;
signHere.YPosition = 665;
signer.Tabs.SignHereTabs.Add(signHere);

envDef.Recipients = new Recipients();
envDef.Recipients.Signers = new List< Signer>();
envDef.Recipients.Signers.Add(signer);

envDef.Status =已发送;

EnvelopesApi EnvelopesApi =新的EnvelopesApi();

EnvelopeSummary walletSummary = envelopesApi.CreateEnvelope(accountId,envDef);

这是我的全部代码。请协助



ID检查屏幕



解决方案

您可能已在帐户级别启用了身份验证设置。默认情况下,这些设置将应用于从帐户发送的所有信封。如果您不想默认对每个信封强制使用它,则可以将其更改为其他选项。



您可以使用




  • 注意:您应该具有帐户管理员权限才能修改帐户设置。


I have been facing this issue in production API, when the user receives the document to sign and when he opens the link it redirects to ID Check. Please refer the attached screenshot.

In my C# I haven't enabled any authentication method.

Signer signer = new Signer();
signer.Email = recipientEmail;
signer.Name = recipientName;
signer.RecipientId = "1";
signer.RoutingOrder = "1";

signer.Tabs = new Tabs();
signer.Tabs.SignHereTabs = new List<SignHere>();
SignHere signHere = new SignHere();
signHere.DocumentId = "1";
signHere.PageNumber = "1";
signHere.RecipientId = "1";
signHere.XPosition = "110";
signHere.YPosition = "665";
signer.Tabs.SignHereTabs.Add(signHere);

envDef.Recipients = new Recipients();
envDef.Recipients.Signers = new List<Signer>();
envDef.Recipients.Signers.Add(signer);

envDef.Status = "sent";

EnvelopesApi envelopesApi = new EnvelopesApi();

EnvelopeSummary envelopeSummary=envelopesApi.CreateEnvelope(accountId, envDef);

This is all of my code. Please assist

ID Check screen

解决方案

You probably have Authentication Settings turned on at an account level. These settings will apply to all the envelopes sent from the account by Default. You will have change it to a different option incase you do not want to enforce it by default for every envelope.

You can view your existing accountSettings using the listSettings api. Look for the idCheckRequired setting. You can find the definition of these settings here


Changing your account Settings

See the following admin guides to change your Account settings through the Docusign admin console.

  • New Docusign Sending Experience (Documentation here)

  • Classic Docusign Sending Experience (Documentation here)

  • Note: You should have account Admin privileges to modify the Account settings.

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