Docusign错误TAB_REFERS_TO_MISSING_DOCUMENT [英] Docusign error TAB_REFERS_TO_MISSING_DOCUMENT

问题描述

这应该很简单。我有一个带有1个服务器模板的复合模板和一个带有一个签名者的1个嵌入式模板。这就是请求的样子：

This should be pretty simple. I have one composite template with 1 server template and 1 inline template with one signer. This is what the request looks like:

    {
  "compositeTemplates": [
    {
      "serverTemplates": [
        {
          "sequence": "1",
          "templateId": "c6dc72a6-51ae-47c3-a55a-7923a247f97c "
        }
      ],
      "inlineTemplates": [
        {
          "sequence": "2",
          "recipients": {
            "signers": [
              {
                "name": "Kathy Keaton",
                "email": "[e-mail]",
                "recipientId": "1",
                "routingOrder": "1",
                "roleName": "##Buyer1"
              }
            ]
          }
        }
      ],
      "document": {
        "documentId": "1",
        "name": "Doc1ForBigTest.docx",
        "fileExtension": "docx",
        "documentBase64": [bytearray]
      }
    }
  ],
  "status": "sent",
  "emailSubject": "Please sign the following document at 10:21 AM"
}

我想使用此特定文档的副本，而不是模板中的副本，但出现上述TAB错误。我究竟做错了什么？谢谢您的帮助。

I want to use my copy of this particular document instead of the one in the template, but I get the TAB error mentioned above. What am I doing wrong? Thanks for any help.

推荐答案

您将需要下载模板并查看documentId引用。有时可能会使用Web界面来更新模板中的文档，从而导致添加了新文档而删除了旧文档。这涉及将选项卡documentId引用更新为 2或更高。现在，当您替换文档时，您指定的是documentId = 1，而DocuSign找不到ID为 2的文档来放置选项卡。

You will need to download your template and look at the documentId references. It is likely that at some point the Web interface was used to update the document in the template, causing the new document to be added and the old one deleted. This involved updating the tab documentId references to be updated to "2" or higher. Now, when you substitute your document, you are specifying documentId="1" and DocuSign doesn't find a document with ID of "2" to put the tabs on.

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