Docusign将集成商密钥从演示推广到现场 [英] Docusign promote integrator key from demo to live
问题描述
我目前正在尝试将集成商密钥从演示环境升级为实际环境。我已经阅读了有关此过程的所有文档，到目前为止没有任何问题。目前，我的演示环境中有一个集成商密钥，该密钥已通过审核，我正在尝试将此密钥推广到我的实际环境中。为此，我要登录到演示环境，选择新的管理员体验，选择API和密钥，然后选择已通过审核的密钥旁边的操作下拉菜单，然后选择上线。完成此操作后，弹出一个我接受的条款和条件弹出窗口，然后将我重定向到登录页面。我从文档中了解到，这里使用了实时环境登录凭据，但是无法登录。我可以在na2.docusign.net/Member/MemberLogin.aspx上使用相同的登录凭据，并登录到实时管理帐户错误就好。我还尝试在此弹出窗口中使用忘记密码链接，在该链接中，我可以通过一个秘密问题成功重置密码。然后，在选择了要激活的密钥后，我再次通过相同的过程进入登录弹出窗口，然后再次无法登录。由于这是一个时间敏感的问题，我该如何克服？根据文档，我还向go-live@docusign.com发送了一封电子邮件，概述了此问题，但尚未收到回复。
请注意，真实帐户是管理员组的成员。
存在问题吗？
DocuSign上线流程。现在已经解决。请重试。
I am currently trying to promote an integrator key from the demo environment to a live environment. I have read all of the documentation regarding this process and have had no issues up until this point. Currently, I have an integrator key in my demo environment which has passed review and I am trying to promote this key to my live environment. To do so, I am logging into my demo environment, selecting new admin experience, selecting APIs and Keys, selecting the "Actions" dropdown next to my key which has passed review, and then selecting "go live". After doing this, a terms and conditions popup comes up which I accept and then I am redirected to a login page. I understand from the documentation that my live environment login credentials are used here however I am unable to log in. I can use the same login credentials at na2.docusign.net/Member/MemberLogin.aspx and I am logged into my live admin account error just fine. I have also tried using the forgot password link on this popup in which I am successfully able to reset my password via a secret question. I then go back through the same process to get to the login popup after selecting my key to go live and again, I am unable to login. How can I overcome this as it is a time sensitive issue? I have also sent an e-mail, per the documentation, to go-live@docusign.com outlining this issue and have not yet received a response.
Note that my live account is a member of the administrator group. Are there other permissions that need to be set up that may be preventing me from completing this?
There was an issue with the DocuSign go live process. It has now been resolved. Please try again.
这篇关于Docusign将集成商密钥从演示推广到现场的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！
