如何获得工作流程错误通知？ [英] How to get notification of workflow errors?

问题描述

我遇到问题，因为发送电子邮件（发送电子邮件活动）存在问题，导致工作流程停滞。通常，只需恢复工作流程即可解决此问题。我想知道是否有任何方法可以对工作流程错误做出反应，因此用户知道他们需要进入并恢复工作流程。

I am having issues were a workflow is stalled because there is an issue with sending an email (send email activity). Typically, this is simply solved by resuming the workflow. I'm wondering if there any way to react to a workflow error, so the user knows they need to go in and resume the workflow.

我也想知道相对于试图将任务分配给CRM中已不存在的用户或电子邮件地址无效的用户的工作流，我认为这也会导致工作流中的错误。

I'm also wondering about this relative to a workflow that is attempting to assign a task to a user who no longer exists in the CRM or one that has an invalid email address, which I'm assuming would cause errors in workflows as well.

如果欢迎您提出与此类问题相关的其他建议。

Any other suggestions related to this sort if issue would be welcome.

谢谢！

推荐答案

我的观点是，不能在CRM内部进行监视，因为所有CRM流程都可能有问题（如果一个工作流程无法监视另一个工作流程会怎样？）

My point of view, is that monitoring can't be done inside CRM, because all CRM processes could be problematic (what happen if a workflow fails to monitor another workflow?)

我已经做到的方法是，将SQL查询（用于检查工作流实例状态）添加到监视工具（例如，带有 check_m ssql_health ），也可以只创建一个小型服务，即可使用SMTP发送电子邮件。

The way I already done that, was by adding a SQL query (that check the workflow instance state) to a monitoring tool (such as Nagios with the check_mssql_health) or you can just create a small service that will send emails using SMTP.

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