“无法访问此页面"尝试访问Google脚本时出现错误 [英] "Can't visit this page" error when trying to access Google Scripts

问题描述

Google技术支持无法帮助我，因为从技术上讲，该问题与个人帐户有关.

Google tech support are unable to help me because technically the problem is associated with a personal account.

我经常为客户编写脚本，这些脚本链接到Google表格中的电子表格.通常，当我完成后，他们会在自己的Google云端硬盘上复制电子表格的副本，然后他们便可以继续使用我编写的脚本.

I often write scripts which are linked to spreadsheets in Google Sheets for my clients. Usually, they make a copy of the spreadsheet on their own Google Drive when I am finished, and they can then continue to use the scripts I've written.

最近，我已将Google表格的所有权转让"给客户.我仍然可以作为协作者来编辑工作表和脚本文件.但是，当他们尝试通过使用菜单(工具">脚本编辑器")或直接浏览yo.script.google.com来访问脚本时，他们会收到一条异常的错误消息，内容为...

Recently I have 'transferred ownership' of a Google Sheet to a client. I am still able to edit the sheet and scripts file as a collaborator. However, when they try to access the scripts either by using the menu (Tools > Script Editor) or by navigating directly yo script.google.com, they get an unusual error message which reads...

无法访问此页面

Can't visit this page

该帐户不可用

他们的Google帐户是个人帐户，而且只有一个或两个星期的历史.

Their Google account is a personal one, and it is only a week or two old.

我是否需要指示他们为某处的Google表格启用脚本?还是我想念的东西?

Do I need to instruct them to enable scripts for Google Sheets somewhere? Or is there something I'm missing?

推荐答案

发现了问题.

我的客户已经用他们公司的生日而不是真实人的生日注册了他们的帐户.因此，他们不到13岁，这在英国意味着Google限制了他们的帐户，就好像他们是孩子一样.

My client had registered their account with their company's birth date instead of a real human's birth date. As such, they were under 13 years old which in the UK means Google restricted their account as if they were a child.

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