Outlook 加载项不适用于 Windows 上的 IMAP [英] Outlook add-in not available for IMAP on windows

问题描述

我们有一个加载项，它可以在 Outlook for mac 上正常运行，但不能在 Windows 上运行 IMAP (Gmail) 帐户.

We have an add-in that works fine on Outlook for mac but not on windows for IMAP (Gmail) accounts.

设置是否与在 MAC 和 Windows 上配置 IMAP 的方式不同?

Is the setup different to how the IMAP is configured on MAC and Windows?

Mac Version - 16.41 (20091302)
Win Version - 16.0.13127.20402

这是一个问题，因为我们的许多用户在 Windows 上的 Outlook(其中大多数是 IMAP - Gmail)中有多个帐户时无法使用加载项

This is an issue because a lot of our users are unable to use the add-in when they have multiple accounts in Outlook on windows (of which most are IMAP - Gmail)

我原以为加载项在 Windows 上可用而不是在 Mac 上可用，因为 Outlook 中的 Mac 不支持许多其他内容.

I would have thought it would be other way around where Add-ins would be available on Windows and not on Mac since a lot other things are not supported on Mac within outlook.

是否有可以更改的设置以使其在 Windows 上可用，或者任何知道将来可用的设置?

Are there settings that can be changed to make them available on windows or of anyone knows about this being available in the future?

----------------- 更新 --------------------

----------------- UPDATE --------------------

Mac Version - 16.42 (20101102)

所以，2020 年 10 月 19 日上午.我收到了 mac 版 Outlook 更新，根据下面的屏幕截图，您可以清楚地看到我使用的是 Google 帐户 (IMAP)，并且加载项可用.

So, this morning 19th Oct, 2020. I got an Outlook Update for mac and as per the screenshot below, you can clearly see that I am using a Google Account (IMAP) and the add-ins are availanle.

推荐答案

只有连接到 Exchange 服务器的 Outlook 帐户才支持 Outlook Web 加载项.此处的更多文档:https://docs.microsoft.com/en-us/office/dev/add-ins/outlook/add-in-requirements

Outlook Web Add-Ins are only supported on Outlook accounts connected to an Exchange server. Further documentation here : https://docs.microsoft.com/en-us/office/dev/add-ins/outlook/add-in-requirements

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