如何使用 HP ALM Synchronizer 12.53 将 HP ALM 状态字段与 TFS 状态字段同步 [英] how to Sync HP ALM Status field with TFS State field with HP ALM Synchronizer 12.53

问题描述

我在使用 HP ALM Synchronizer 12.53 将 HP ALM 状态字段与 TFS 状态字段同步时遇到问题，这是我收到更新冲突记录的问题:

I'm having issues to Sync HP ALM Status field with TFS State field with HP ALM Synchronizer 12.53, this is the issue that I'm getting Update conflicted records:

抛出异常，跳过这个实体并移动到下一个，异常:更新:一般错误自动化异常:AdapterException:方法 TfsComEntityManager.UpdateWorkItemState 中的错误，未知发生异常.无法使用 value:Closed 更新 State 字段.

threw an exception,skipping this entity and moving to the next, exception:update: general error AutomationException: AdapterException: Error in method TfsComEntityManager.UpdateWorkItemState , Unknown exception occurred. Cannot update State field with value:Closed .

推荐答案

感谢您使用 HPE ALM Synchronizer.ALM和TFS的同步，需要注意TFS的工作流程.

thank you for using HPE ALM Synchronizer. For syncing between ALM and TFS, we need pay attention to TFS workflow.

一般来说，当您看到一些关于更改状态的错误时，您可以使用团队资源管理器或浏览器手动将 TFS 记录更改为 ALM 值(状态和原因).如果您不能在 TFS 客户端中执行此操作，则意味着工作流不允许转换.

Generally speaking, when you saw some errors about change the state, you can manually change TFS record to ALM values (state and reason) by using Team Explorer or browser. If you couldn't do this in TFS client, means the workflow are not allow the transition.

我们看到有些客户有时没有在 Synchronizer 中映射原因.不推荐这样做，因为状态和原因在 TFS 工作流中都很重要.最佳实践是让 ALM 和 TFS 具有相同的状态/原因转换规则.

We saw some customer didn't map reason in Synchronizer some times. It's not recommended, because both state and reason are very important in TFS workflow. Best practice is making ALM and TFS has same rules of state/reason transition.

最后，同步器非常聪明地改变状态&原因，它可以找到任何可能的组合来达到 12.53 中的最终状态.但是，我们在 12.50 到 12.52 中遇到了一些错误.所以建议更新到12.53.

Last, Synchronizer is very smart to change state & reason, it can find any possible combination to reach the final state in 12.53. However, we faced some bugs in 12.50 to 12.52. So its recommended to update to 12.53.

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