多个 twilio 号码转发到单个号码，我如何向操作员指示呼叫的号码? [英] Multiple twilio numbers forward to single number, how do I indicate to operator what number was called?

问题描述

我的岳父母正在开设第二家公司，但希望能够通过手机接听客户的电话.他们有多个 twilio 号码转发到他们的手机.现在的问题是，他们不知道客户在呼叫哪个业务，因此他们不知道如何接听电话.

在理想情况下，当电话有人接听时，我可以在实际连接呼叫之前向接线员播放一条消息，告诉他们所呼叫的公司的名称.理想情况下，他们的来电显示也将继续发挥作用，因此他们可以在通话记录等中查看谁给他们打过电话.我也愿意接受其他建议.

我是一名经验丰富的程序员，目前只试用过 Twilio Studio，运气不佳.

解决方案

Twilio Studio 目前不支持 名词，

My parents-in-law are opening a second business, but want to be able to answer calls from customers on their cell phone. They are having multiple twilio numbers forward to their cell phone. The problem now is that they don't know which business the customer is calling for, so they don't know how to answer the phone.

In a perfect world, when the phone is answered, I'd be able to play a message to the operator telling them the name of the business called, before actually connecting the calls together. Ideally their Caller ID would continue to function as well, so they could see who called them in their call history etc. I'm open to other suggestions as well.

I'm a seasoned programmer, and have only tried out Twilio Studio so far, and I didn't have much luck.

解决方案

Twilio Studio doesn't currently support the <Number> noun, URL parameter. You can use the Studio TwiML Redirect Widget however.

You can reference this blog, that utilizes the TwiML Redirect Widget to play a prompt to the dialed party and expects a response, for voicemail avoidance. You can modify the the code to meet your requirements.

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