如何将我的解决方案转化为 Windows Problemm 报告和解决方案 [英] How To Get My Solutions Into Windows Problemm Reports and Solutions

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问题描述

Windows Vista 添加了一个问题报告和解决方案工具,用于记录软件问题,将问题报告给 Microsoft,然后说他们收集这些问题的解决方案并将其提供给用户.

所以当我的程序遇到错误并崩溃时,用户会收到异常报告:


(来源:
(来源:
(来源:beholdgenealogy.com)

希望此功能已在 Windows 7 中得到改进.

但即便如此,我的问题是如何将我的解决方案导入系统以引导用户访问我的网站或在他们遇到我的软件问题时与我联系?

<小时>

感谢拉里的回答.

这是一篇我以前没有找到的好文章.但它有点旧,指的是Windows XP.我不介意,但它提到的关键网站:Microsoft Online Crash Analysis (MOCA) at https://oca.microsoft.com/ 不存在.

即便如此,我认为在 Google 中输入 Microsoft Online Crash Analysis 以查看是否可以找到正确的 URL 会很简单.这些链接将您带到作为 MOCA 一部分的各种语言的各种页面.但是如果你想进入起始页,它的左边会有索引,正确的链接似乎是:http://oca.microsoft.com/en/welcome.aspx.

该链接不再提供有效页面​​.Internet Archive 的最后一页是 从 5 月 8 日起,2008,但即使它本质上似乎也很模糊.

除非我弄错了并且有人知道得更好,否则微软似乎已经放弃了他们的 MOCA,即使他们的所有操作系统都包含与它的主要联系.

如果有人知道我的假设是错误的,请添加答案并告诉我.

<小时>

Larry 在他现在接受的答案中指出 MOCA 变成了 WinQual.

如果我们想向他们提供可以改进他们的工具的信息,微软现在要求注册真是太好了.该注册需要大多数优秀程序都具有的数字证书,但它也要求它来自威瑞信且仅来自威瑞信.有一些关于此的重要在线讨论.

解决方案

本文展示了如何为Windows XP设置OCA,我相信这些步骤仍然适用于Windows Vista和Windows 7.

原来 OCA 的当前名称是WinQual".官方网站是这里.

Windows Vista added a Problem Reports and Solutions facility that records software problems, reports them to Microsoft, and then say they collect and make solutions to those problems available to users.

So when my program hits a bug and crashes, the user gets an exception report:


(source: beholdgenealogy.com)

This then gets captured by Windows as one of it's problems. Every so often Windows warns the user that they've had problems and asks if they want to look for solutions. It brings up the Problem Reports and Solutions windows:


(source: beholdgenealogy.com)

So then you click on the "Check fo solutions" and it runs through the 255 "problems" that I've encountered for about 50 different software packages, and it results in this:


(source: beholdgenealogy.com)

Hopefully, this facility has been improved upon in Windows 7.

But even so, my question is how I can get my solution into the system to direct users to go to my website or contact me if they encountered a problem with my software?


Thanks Larry for your answer.

That is a good article that I previously hadn't found. But it is a bit old, referring to Windows XP. I don't mind that, but the key website it referred to: Microsoft Online Crash Analysis (MOCA) at https://oca.microsoft.com/ does not exist.

Even-so, I thought it would be simple to then type Microsoft Online Crash Analysis into Google to see if I can come up with the correct url. The links bring you to various pages in various languages that are part of MOCA. But if you want to get to the starting page, which will have the index on the left, the correct link seems to be: http://oca.microsoft.com/en/welcome.aspx.

That link no longer gives a valid page. The last page in the Internet Archive is from May 8, 2008, but even it seems to be very nebulous in nature.

Unless I am mistaken and somebody knows better, it appears Microsoft has abandoned their MOCA, even though all their operating systems contain major connections to it.

If someone knows that I'm wrong in this assumption, please add an answer and let me know.


Larry pointed out in his now-accepted answer that MOCA turned into WinQual.

How nice of Microsoft to require registration now if we want to provide them information that will make their tool better. That registration requires a digital certificate which most good programs will have, but it also requires it to be from Verisign and only Verisign. There is some significant online discussion about this.

解决方案

This article shows how to set up OCA for Windows XP, I believe that the steps still apply for Windows Vista and Windows 7.

It turns out that the current name for OCA is "WinQual". The official web site is here.

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