Docusign 嵌入式签名到期 [英] Docusign Embedded Signing Expiration

问题描述

我们一直在测试将嵌入式签名与我们的 Docusign 集成一起使用，这样客户就不会收到包含发送给他们的每个信封的电子邮件，而是会登录到包含要签名的文档链接的门户(如某些客户所做的那样)即使在今天，也没有电子邮件地址！).但是，我们注意到通过嵌入式签名生成的 URL 会在 5 分钟后过期.有没有办法控制这些 URL 的有效期?当电子邮件中的 URL 没有过期时，为什么这些会过期?

We've been testing out using Embedded Signing with our Docusign integration so that clients do not receive an email with each envelope sent to them, instead they would log into a portal which contains links to documents to sign (as some clients do not have an email address, even today!). However we have noticed that the URLs generated through Embedded Signing expire after 5 minutes. Is there a way to control how long these URLs are valid for? Why do these expire when the URLs in the emails do not?

推荐答案

这是一个帐户级别的设置.DocuSign 支持或您的帐户管理员可以为您编辑.

It's an account level setting. DocuSign Support or your Account Administrator can edit this for you.

默认设置为 300 秒(5 分钟).

By default it is set to 300 seconds (5 minutes).

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