仅 iPhone 的应用程序因未在 iPad 上运行而被拒绝 [英] iPhone only app rejected for not running on iPad

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问题描述

我收到了来自 Apple 的以下信息.我尝试修复仅适用于 iPad 的约束,但我可以让滚动条出现在顶部.我将如何解决这个问题?这是一个仅限 iPhone 的应用程序.谢谢

I received the following from Apple. I tried fixing the constraints for just iPad but I can get the scroll bar to come on top. How would I fix this? It is an iPhone only app. Thanks

来自苹果2. 4 性能:硬件兼容性性能 - 2.4.1

From Apple 2. 4 PERFORMANCE: HARDWARE COMPATIBILITY Performance - 2.4.1

在运行 iOS 10.2 的 iPad 上查看时,我们注意到您的应用没有以 iPhone 分辨率运行.具体来说,我们无法注册,因为注册选项在金额部分后面.

We noticed that your app did not run at iPhone resolution when reviewed on iPad running iOS 10.2. Specifically, we were unable to register as the sign-up option was behind the amount section.

我们附上了截图供您参考.

We've attached screenshot(s) for your reference.

后续步骤

请修改您的应用,以确保它在 iPad 上以 iPhone 分辨率正常运行和显示.

Please revise your app to ensure it runs and displays properly at iPhone resolution on iPad.

资源

有关 iOS 设备屏幕尺寸和分辨率的信息,请参阅 iOS 人机界面指南以及 iOS 视图编程指南中的点与像素.

For information on iOS device screen sizes and resolutions, please see the iOS Human Interface Guidelines as well as the Points versus Pixels in the View Programming Guide for iOS.

附加信息

如果您难以重现报告的问题,请尝试测试技术问答 QA1764:如何重现针对 App Store 提交报告的错误中描述的工作流程.

If you have difficulty reproducing a reported issue, please try testing the workflow described in Technical Q&A QA1764: How to reproduce bugs reported against App Store submissions.

如果您在使用上述资源后遇到代码级问题,不妨咨询 Apple 开发者技术支持.当 DTS 工程师跟进您时,请准备好提供:- 拒绝问题的完整详细信息- 截图- 重现问题的步骤- 符号化崩溃日志 - 如果您的问题导致崩溃日志

If you have code-level questions after utilizing the above resources, you may wish to consult with Apple Developer Technical Support. When the DTS engineer follows up with you, please be ready to provide: - complete details of your rejection issue(s) - screenshots - steps to reproduce the issue(s) - symbolicated crash logs - if your issue results in a crash log

推荐答案

这不是受支持设备的问题 - 即使 iOS 应用程序仅适用于 iPhone,它也必须在 iPad 上以 iPhone 分辨率运行.根据屏幕截图,这与在 iPhone 4 模拟器上运行的大小相同(或非常非常接近).

This is not an issue with supported devices - even if the iOS app is for iPhone only, it has to run on iPhone resolution on an iPad. This is the same sizing (or very, very close) as running on a iPhone 4 simulator, based on the screenshots.

修复 iPhone 4 的限制,它将被批准.

Fix the constraints for iPhone 4 and it will be approved.

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