AWS SNS 不再发送短信 [英] AWS SNS is not sending SMS anymore

问题描述

我使用 Amazon SNS 发送短信已有一段时间了，但两天前它停止工作.我没有改变我这边的任何东西.即使我尝试从控制台发送短信，它仍然不起作用.

我最近几天只有 35% 的交货率，但从昨天开始它根本不起作用.

解决方案

有多种方法可以解决此问题.这在 AWS 的开发者论坛中有所解决.请通过以下步骤来解决此问题.这些可能是基本步骤，但我指出的是所需的最一般步骤.

1. 尝试从 AWS 控制台发送 SMS.如果这有效，则支出限额或交付率没有问题.(所以你提到这也行不通)
2. 现在检查您的手机号码(正在接收短信)是否订阅了该主题.在某些情况下，收件人可以选择退出该主题.

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当地法律法规要求的地方(例如美国和加拿大)，短信接收者可以选择退出，这意味着他们选择停止从您的 AWS 账户接收 SMS 消息.

3. 检查您为日历月设置的帐户支出限额.这可能会限制您的 SMS 传送.如果您尚未设置此项，则默认为每月 1 美元.

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对于账户支出限额，输入您想要的最大金额(以美元计)每个日历月在短信上花费.当亚马逊 SNS确定发送 SMS 消息会产生超过您当月的支出限额，Amazon SNS 将停止发布 SMS几分钟内发送消息.

4. 出于更明显的原因，请检查您的手机号码(正在接收短信)是否没有阻止您的任何短信.
5. 如果这些都不起作用，请联系 AWS 支持团队，他们会在 2 个工作日内回复您.他们肯定会解决的.到目前为止，他们的团队成功解决了我所有的支持电话.

I have been using Amazon SNS to send SMS for a while, but two days ago it stopped working. I didn't change anything on my side. Even if I try to send SMS from the console, it still doesn't work.

I only have 35% delivery rate for last couple of days, but since yesterday it is not working at all.

解决方案

There are different ways to troubleshoot this problem. This is something addressed in the Developer Forum of AWS. Please go through the following steps to troubleshoot this problem. These could be basic steps, but I am pointing out the most general steps required.

1. Try sending an SMS from the AWS Console. If this works, there is no issue with the spending limit or delivery rate. (So you have mentioned that this is not working too)
2. Now check whether your Mobile number (which is receiving SMS) is subscribed to the topic. Under some conditions, the recipient can opt out from the topic.

Where required by local laws and regulations (such as the US and Canada), SMS recipients can opt out, which means that they choose to stop receiving SMS messages from your AWS account.

3. Check the Account Spending Limit which you have set for your calendar month. This could be limiting your SMS delivery. If you haven't set this, the default is 1 USD per month.

For Account spend limit, type the maximum amount in USD that you want to spend on SMS messages each calendar month. When Amazon SNS determines that sending an SMS message would incur a cost that exceeds your spend limit for that month, Amazon SNS stops publishing SMS messages within minutes.

4. For much more obvious reasons, check whether your Mobile Number (Which is receiving SMSs), is not blocking any of your SMSs.
5. If none of these work, do contact AWS support team, they will get back to you within 2 working days. They will definitely sort it out. Until now, all my support calls were successfully resolved by their team.

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