适用于平板电脑的 Android 应用程序仍显示“专为手机设计"； [英] Android App for Tablets still showing "Designed for Phones"

问题描述

我发布了一个应用程序 (.具体来说，它指出:

<块引用>

如果优化提示"页面列出了您认为不适用于您的应用或影响其在平板电脑上的质量的待办事项"问题，请使用 专为平板电脑设计的联系表.我们将审核您的应用并酌情更新您的优化提示页面.

几个月前我也遇到了同样的问题，所以我使用联系表请求人工审核.他们很快回复并告诉我，我的应用实际上是为平板电脑设计的".

I published an app (http://bit.ly/1GfKsNG) which is meant to be for tablets only.

The AndroidManifest.xml is adjusted in the way:

<uses-sdk
    android:minSdkVersion="16"
    android:targetSdkVersion="21"/>

<supports-screens
    android:xlargeScreens="true"
    android:largeScreens="true"
    android:normalScreens="false"
    android:smallScreens="false"/>

and in Google Play, I also only added tablets screenshots (7" and 10") and no smartphone screenshots for the app. Still, the app shows "Designed for Phones" in the Play store.

My res/ folder structure looks like this:

/drawable-hdpi
/drawable-ldpi
/drawable-mdpi
/drawable-xhdpi
/drawable-xxhdpi
/layout
/menu
/values

I already checked related questions:

• apk update for tablet, still says "Designed for phones" -> checked! I have the AndroidManifest.xml like this already

• My app disappeared from "tablet" google play but still available for phone -> checked! I have the support-screens tag already

So the question is, what's the remaining part that I have overlooked to make the app "Designed for Tablets".

What is also strange is that the Google Play store shows no pending optimization tips for tablet optimisation but tells me that tablet optimisation is already finished (by promoting the app from Alpha test status to production).

解决方案

You can request a manual review according to this article. Specifically, it states:

If the Optimization Tips page lists "To Do" issues that you feel don't apply to your app or affect its quality on tablets, please notify us using the Designed for Tablets Contact Form. We will review your app and update your Optimization Tips page as appropriate.

I also had the same problem a few months ago, so I used the contact form to request a manual review. They responded pretty quickly and told me that my app was in fact "designed for tablets".

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