Facebook Messenger平台在桌面上发送Bot欢迎消息 [英] Facebook Messenger Platform Sends Bot welcome message on desktop only

问题描述

我的机器人工作良好，但欢迎消息选项开始仅出现在桌面上，iOS Messenger服务器版本中没有任何选项，并且没有发送欢迎信息。任何人都在iOS上的Messenger中收到欢迎消息。

更新：似乎是间歇性的。它在我的iOS设备上出现在信使应用程序中，但我不能重复。

解决方案

根据Facebook的文档信使平台
所以，如果你想再次看到欢迎屏幕，我建议在Facebook应用程序中添加另一个用户作为测试器（ https://developers.facebook.com/apps/YOUR_APP_ID/roles/ ）并开始新的对话，但不要点击开始按钮，除非您完成编辑此屏幕，因为此用户不会再次显示。

编辑：2016- 07-26

Facebook已经删除了这篇文章之前提到的文档页面。现在，有一个新页面开始使用按钮这里，其中说：

入门按钮只呈现第一次用户与Messenger上的页面进行交互。

I have my bot working well but the welcome message option "Get Started" only appears on desktop, there is no option appearing in the iOS messenger version and no welcome message is sent. Anyone got the welcome message working in Messenger on iOS.

Update: it seems to be intermittent. It's appeared once on my iOS device inside the messenger app but I can't repeat it.

解决方案

As per the documentation of Facebook messenger platform here, the welcome screen appears only once for a user when he/she starts the conversation. It will not appear for the same user ever again on mobile.

From the docs:

The Welcome Screen only appears for new conversations. On mobile, deleting conversations will not cause the Welcome Screen to appear again. On desktop web, if you delete the conversation, you can make the Welcome Screen appear again.

So, if you want to see the welcome screen again I'd suggest to add another user as a tester in your Facebook application (https://developers.facebook.com/apps/YOUR_APP_ID/roles/) and start a new conversation but don't click on the "Get Started" button unless you're done editing this screen because it won't appear for this user again.

Edit: 2016-07-26

Facebook has removed the documentation pages previously mentioned in this post. Now, there's a new page on Get Started button here, which says:

The Get Started button is only rendered the first time the user interacts with a Page on Messenger.

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