无法将电子邮件发送到Google Apps地址; Gmail收到同样的电子邮件 [英] Cannot deliver email to Google Apps address; Gmail receives the same email fine

问题描述

我有一个安装了Webform模块的Drupal站点，可以将电子邮件发送给一小组使用Google应用帐户的人。它曾经工作;现在，没有任何变化，他们根本没有收到信息。他们不是垃圾邮件;他们只是永远不会到期。但是，如果我将自己的个人Gmail地址作为收件人，我会收到罚款...不是垃圾邮件或任何内容。

我想也许问题是我的域名（托管在MediaTemple）没有SPF记录，所以我添加了一个：

  v = spf1 include：spf .mail01.mtsvc.net包括：_spf.google.com〜全部
  

然而，Google仍然没有'不喜欢它。当我查看我在个人帐户中收到的消息的标题时，它说：

 交付给：me @ gmail .com 
收到：由10.195.13.109与SMTP id ex13csp22977wjd; 
星期四，2013年2月28日09:58:05 -0800（PST）
 X收到：10.49.16.135与SMTP ID g7mr12547512qed.8.1362074284935; 
星期四，2013年2月28日09:58:04 -0800（PST）
返回路径：< [e-mail]> 
收到：从freeyourlegs.com（freeyourlegs.com。[72.10.49.208]）$ m 
 by mx.google.com with ESMTPS id fo1si2728187qab.100.2013.02.28.09.58.04 
（version = TLSv1密码= RC4-SHA位= 128/128）; 
星期四，2013年2月28日09:58:04 -0800（PST）
已收到SPF：softfail（google.com：过渡期域名[e-mail]未指定72.10.49.208为允许的发件人）client-ip = 72.10.49.208; 
身份验证结果：mx.google.com; 
 spf = softfail（google.com：转换域名[e-mail]不会将72.10.49.208指定为允许的发件人）smtp.mail=[e-mail] 
收到：（qmail 1658由uid 48）; 28 Feb 2013 09:58:04 -0800 
日期：2013年2月28日09:58:04 -0800 
消息ID：< [e-mail]> 
发送至：[e-mail] 
主题：表单提交来自：安排约会
 X-PHP-Originating-Script：10001：mail.inc 
 MIME-Version：1.0 
 Content-Type：text / plain;字符集= UTF-8;格式=流动; delsp = yes 
 Content-Transfer-Encoding：8Bit 
 X-Mailer：Drupal Webform（PHP / 5.3.5）
错误信息：发送给：[e-mail] 
发件人： [e-mail] 
来自：静脉护理研究所< [e-mail]> 
  

我对softfail ...不指定为允许的发件人位感到困惑。另外，每个选项组合（包括v = spf1 + all）都会在SPF测试器上给我一个HELO / EHLO软失败，位于 http://www.kitterman.com/spf/validate.html （即使我目前的记录根据测试人员通过，这看起来甚至不可能）。

我知道反向DNS是为我的域设置的。

我错过了什么？

解决方案

首先要尝试更正SPF记录。我建议：

v = spf1包括：_spf.google.com ip4：72.10.49.208〜全部

spf.mail01.mtsvc.net中的IP地址范围与电子邮件的IP地址不匹配 - 我查阅了MediaTemple，他们的说明适用于您随身携带邮件的情况。该电子邮件来自网站的IP是72.10.49.208

编辑：如果这不能解决问题，那么问题可能与发送服务器有关。建议你看看这篇文章（及其链接）：

不能发送电子邮件到我自己的域名地址

I have a Drupal site with the Webform module installed to send out emails to a small group of people with Google apps accounts. It used to work; now, with nothing having been changed, they do not receive the messages at all. They are not in spam; they just never arrive period. However, if I put in my own personal Gmail address as a recipient, I receive it fine... not in spam or anything.

I thought maybe the problem was that my domain (hosted at MediaTemple) didn't have an SPF record, so I added one:

v=spf1 include:spf.mail01.mtsvc.net include:_spf.google.com ~all

However, Google still doesn't like it. When I look at the headers of the message I receive in my personal account, it says:

Delivered-To: [e-mail]
Received: by 10.195.13.109 with SMTP id ex13csp22977wjd;
        Thu, 28 Feb 2013 09:58:05 -0800 (PST)
X-Received: by 10.49.16.135 with SMTP id g7mr12547512qed.8.1362074284935;
        Thu, 28 Feb 2013 09:58:04 -0800 (PST)
Return-Path: <[e-mail]>
Received: from freeyourlegs.com (freeyourlegs.com. [72.10.49.208])
        by mx.google.com with ESMTPS id fo1si2728187qab.100.2013.02.28.09.58.04
        (version=TLSv1 cipher=RC4-SHA bits=128/128);
        Thu, 28 Feb 2013 09:58:04 -0800 (PST)
Received-SPF: softfail (google.com: domain of transitioning [e-mail] does not designate 72.10.49.208 as permitted sender) client-ip=72.10.49.208;
Authentication-Results: mx.google.com;
       spf=softfail (google.com: domain of transitioning [e-mail] does not designate 72.10.49.208 as permitted sender) smtp.mail=[e-mail]
Received: (qmail 1658 invoked by uid 48); 28 Feb 2013 09:58:04 -0800
Date: 28 Feb 2013 09:58:04 -0800
Message-ID: <[e-mail]>
To: [e-mail]
Subject: Form submission from: Schedule an Appointment
X-PHP-Originating-Script: 10001:mail.inc
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8; format=flowed; delsp=yes
Content-Transfer-Encoding: 8Bit
X-Mailer: Drupal Webform (PHP/5.3.5)
Errors-To: [e-mail]
Sender: [e-mail]
From: "Vein Care Institute" <[e-mail]>

I'm confused by the "softfail... does not designate as a permitted sender" bit. In addition, every combination of options (including v=spf1 +all) gives me a HELO/EHLO softfail on the SPF tester at http://www.kitterman.com/spf/validate.html (which doesn't even seem possible), even though my current record does "pass" according to the tester.

I do know that reverse DNS is set up for my domain.

What have I missed?

解决方案

First thing to try is to correct the SPF record. I would suggest:

v=spf1 include:_spf.google.com ip4:72.10.49.208 ~all

The IP ranges in spf.mail01.mtsvc.net do not match the IP the email came from -- I looked up MediaTemple and their instructions are for when you host your email with them. The email is coming from the website's IP which is 72.10.49.208

Edit: If this does not correct the problem, then the problem is likely with the sending server. Suggest you check out this article (and the links in it):

can't send email to addresses at my own domain

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