如何强制从iDevice中删除应用程序 [英] How to force removing of an app from an iDevice

问题描述

我使用TestFlight分发我的应用以进行beta测试。

I distribute my apps for beta testing using TestFlight.

客户的iPhone 4运行iOS5.1，无法从主屏幕删除应用程序。该应用程序是通过TestFlight安装的OTA。

A customer has an iPhone 4 running iOS5.1, and cannot delete an app from the home screen. The app was installed OTA via TestFlight.

应用程序图标上有一个空的进度条，点击该应用程序时没有运行。

The app icon has an empty progress bar on it, and when tapped the app does not run.

尝试解决方案：

1. 按住应用程序图标。当它摇晃时，按x。在警报视图中按删除。应用不会删除。该应用程序仍在摇摆，但现在没有x。


2. 尝试通过USB使用Xcode的构建和调试来安装应用程序 - 应用程序运行，但一旦应用程序停止，应用程序仍然无法被删除。


3. 打开组织者，选择应用并按删除 - 没有任何反应。


4. 在iOS设置中，常规>使用情况，查找应用并按Delete 。仍然没有删除。


5. 重新启动的设备。没有帮助。

1. Press and hold app icon. When it is jiggling, press x. Press delete in alert view. App does not delete. The app is still jiggling, but now with no x.
2. Tried installing the app by USB using build and debug from Xcode - the app runs, but once the app is stopped the app still cannot be deleted.
3. Open organizer, select app and press delete - nothing happens.
4. In iOS settings, General > Usage, find app and press Delete. Still does not delete.
5. Restarted device. Did not help.

请注意，TestFlight列出了为该用户安装的应用程序。

Note that TestFlight lists the app as installed for that user.

如果没有越狱，设备还有其他方法可以强制删除应用吗？有没有人以前遇到过这个问题？

Short of jailbreaking the device are there any other ways to force the removal of an app? Has anyone had this problem before?

推荐答案

以下是一些可以帮助你解决这个问题的指南：

通过同时按住睡眠和主页按钮大约10-15秒重新启动iDevice，直到出现Apple徽标 - 忽略红色滑块 - 让按下按钮。

Reboot the iDevice by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

确保您没有在iTunes中停止下载 - 歌曲或播客....如果你在那里下载了没有完成，先完成那个。在iDevice上一次只能下载一件东西，这可能是造成问题的原因。

Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iDevice so that could be what is causing the problem.

如果这不起作用 - 退出帐户，重新启动iDevice然后再次登录。

If that doesn't work - sign out of your account, restart the iDevice and then sign in again.

设置> iTunes& App Store> Apple ID。点按您的ID并退出。按住睡眠按钮重新启动iDevice，直到出现红色滑块，然后滑动关闭。打开电源按住睡眠按钮，直到出现Apple徽标，然后松开按钮。

Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iDevice by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

返回设置> iTunes& App Store>登录然后再次尝试更新。仅在必要时点击一个等待图标才能启动下载流。

Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.

您还可以尝试删除等待的图标 - 点按并按住图标直到它摆动 - 点按图标上的X将其删除。然后尝试再次下载。尝试同时在进度条上滑动。

You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again. Try swiping across the progress bar as well.

您可以尝试重置所有设置。设置>常规>重置>重置所有设置。您必须再次输入所有应用程序首选项和设备设置。

You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

如果所有其他方法都失败，请在计算机上下载iTunes中的更新或应用程序，然后同步内容到你的iDevice。

If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iDevice.

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