你如何开始服务“帮助& ?支持" [英] How do you Start Service "Help & Support?"

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问题描述

我无法打开帮助和支持...如何在现有系统上安装?


当我点击帮助时支持,错误显示Windows无法打开帮助和支持,因为系统服务未运行。要解决这个问题,请启动名为help and support的服务。


我尝试过cmd提示符和''msconfig''

我有双通过转到控制面板/管理工具/服务进行检查


帮助和支持未在任何一个地方列出,因此我无法启动服务。从那里。


如果我的系统上似乎没有安装此服务,我怎么能启动它?


感谢任何输入。

-Michael

解决方案


我无法打开帮助和支持...怎么做我将它安装在现有系统上?


当我点击帮助&支持,错误显示Windows无法打开帮助和支持,因为系统服务未运行。要解决这个问题,请启动名为help and support的服务。


我尝试过cmd提示符和''msconfig''

我有双通过转到控制面板/管理工具/服务进行检查


帮助和支持未在任何一个地方列出,因此我无法启动服务。从那里。


如果我的系统上似乎没有安装此服务,我怎么能启动它?


感谢任何输入。

-Michael



右键单击我的电脑。下拉到管理。展开[+]服务和应用程序分支。单击服务。向下滚动到帮助和支持。双击它。在Startup type pulldown中,将其设置为Automatic。当你在那里时,你可以开始这项服务让你不必重新启动。


谢谢,但那不行。帮助和支持未列为该列表的一部分。这让我很困惑。如何添加帮助&支持该列表?


很明显,这与您进入控制面板/管理工具/服务的屏幕相同。


< blockquote>


谢谢你,但那不行。帮助和支持未列为该列表的一部分。这让我很困惑。如何添加帮助&支持该列表?


很明显,这与您进入控制面板/管理工具/服务时的屏幕相同。



我能够为你挖掘这个。哈文没试过。希望它适合你。


重新安装Windows帮助和支持模块相对简单。但是,您确实需要Windows XP CD的零售副本。如果您的PC配有恢复磁盘,那么您将无法使用此选项。此外,自Windows XP Service Pack 2(SP2)推出以来,只要单击Install XP,就会要求SP2 CD找到文件''dataspec.xml''。实际上,在独立的SP2 CD上找不到此文件,因此您无法继续操作。解决问题的方法是整合(参见问题83如何创建Windows XP和Service Pack 2(SP2)的Slipstream CD)。您有效地创建了一个包含Service Pack 2的新Windows XP CD。如果您随后将此CD插入CD-ROM,则应找到所需的dataspec.xml文件,并将安装和支持安装为正常。


1 /以管理员身份登录计算机


2 /点击开始按钮


3 /在开始菜单中单击运行


4 /在运行对话框中键入%systemroot%\ inf,然后单击确定


5 /在显示的文件列表中查找PCHEALTH.inf文件


6 /右键单击此文件,然后从下拉菜单中选择安装


7 / Windows帮助和支持功能现在应该重新安装


I cannot open help and support...how do I install it on an existing system?


When I click on Help & Support, the error says "Windows cannot open Help and Support because a system service is not running. To fix this problem start the service named "help and support."

I have tried cmd prompt and ''msconfig''
I have double checked by going to control panel/administrative tools/services

Help and Support is not listed in either place so I cannot "start the service" from there.

How can i get this service started when it doesn''t appear to be installed on my system?

Thanks for any input.
-Michael

解决方案

I cannot open help and support...how do I install it on an existing system?


When I click on Help & Support, the error says "Windows cannot open Help and Support because a system service is not running. To fix this problem start the service named "help and support."

I have tried cmd prompt and ''msconfig''
I have double checked by going to control panel/administrative tools/services

Help and Support is not listed in either place so I cannot "start the service" from there.

How can i get this service started when it doesn''t appear to be installed on my system?

Thanks for any input.
-Michael

Right-click My Computer. Pull down to Manage. Expand [+] the Services and Applications branch. Click on Services. Scroll down to Help and Support. Double click that. In the Startup type pulldown, set it to Automatic. While you are in there you can "Start" the service so that you won''t have to reboot.


Thank you, but that won''t work. Help and support is not listed as a part of that list. This is what has me so confused. How can I add Help & Support to that List?


Incidently, that is the same screen as when you go to control panel/admin tools/services.


Thank you, but that won''t work. Help and support is not listed as a part of that list. This is what has me so confused. How can I add Help & Support to that List?


Incidently, that is the same screen as when you go to control panel/admin tools/services.

I was able to dig this up for you. Haven''t tried it. Hope it works for you.

Re-installing the Windows Help and Support module is relatively straightforward. However, you do need a retail copy of the Windows XP CD. If your PC was supplied with recovery disks then you will not be able to use this option. Also, since the introduction of Windows XP Service Pack 2 (SP2), as soon as you click on Install XP will ask for the SP2 CD to locate the file ''dataspec.xml''. This file cannot actually be found on the stand alone SP2 CD so you cannot proceed any further. A way round the problem is to slipstream (See Question 83 How Do I Create A Slipstream CD Of Windows XP And Service Pack 2 (SP2)). You effectively create a ''new'' Windows XP CD that incorporates service pack 2. If you then insert this CD into your CD-Rom Windows should locate the ''dataspec.xml'' file it requires and Help And Support should install as normal.

1/ Log on to your computer as Administrator

2/ Click Start button

3/ In the Start menu click Run

4/ In the Run dialogue box type %systemroot%\inf and click OK

5/ In the list of files that appear look for the PCHEALTH.inf file

6/ Right Click on this file and, from the drop down menu, select Install

7/ The Windows Help and Support Feature should now reinstall


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