Word文档无法从SharePoint 2013打开 [英] Word documents won't open from SharePoint 2013
问题描述
在Server 2008 R2上完全修补了SharePoint 2013内部部署
SharePoint 2013 on-premises fully patched on Server 2008 R2
在Windows 10 1709上使用Office 2016（1807 10325.20082）的三个不同用户
Three different users with Office 2016 (1807 10325.20082) on Windows 10 1709
当用户通过IE，Edge或Chrome登录SharePoint时，他们会转到文档库，单击Word文档，Word开始打开，但只是旋转和他们永远不会获得打开文档的登录提示。下载Word文档并在本地打开
，没问题。在资源管理器中打开SharePoint库并打开文档，没问题。它只是SharePoint文档的Word文档; PowerPoint，Excel等都很好。这种情况发生在同一
网络或办公室外的域和非域加入的计算机上。
When users log into SharePoint through IE, Edge, or Chrome, they go to a document library, click on a Word document, Word starts to open, but just spins and they never get a login prompt to open the document. Download the Word document and open
it locally, no issue. Open SharePoint library in Explorer and open the document, no issue. It is only Word documents though the SharePoint site; PowerPoint, Excel, etc are just fine. This happens on domain and non-domain joined machines either on the same
network or outside the office.
推荐答案
这个问题是否发生在所有用户或仅仅是某些用户？
Does this issue happen on all users or just some users?
您的环境中是否有多个版本的Office（Office 2010和Office 2013）？ 像往常一样，这会导致SharePoint出现问题。对于此问题，您可以参考本文中的解决方案：
Do you have more than one version of Office in your environment(Office 2010 and Office 2013)? As usual, this causes problems with SharePoint. For this issue, you can refer to the solution in this article:
http://sharepointcherie.blogspot.com/2013/06/sharepoint-2013-cant-open-office.html
尝试在IE的兼容模式下运行，然后检查是否仍然出现此问题。您还可以尝试将您的网站添加到IE设置中的可信站点列表。
Try to run in compatibility mode of IE, then check if this issue still occurs. You can also try to add your Web site to the list of trusted sites in IE settings.
以下帖子有很多有关您的问题的有用回复，您可以参考它们：
Below post has many useful replies about your issue, you can refer to them:
https://sharepoint.stackexchange.com/questions/88530/office-files-wont-open-in-sharepoint-2013
祝你好运，
Allen Bai
Allen Bai
这篇关于Word文档无法从SharePoint 2013打开的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！
