无法从SharePoint网站打开Office文档 [英] Can't open office documents from SharePoint site
问题描述
我正在使用SharePoint 2013和一些用户,我将重复,只有其中一些用户无法在其客户端应用程序(word,excel ...)中打开office文件。我不知道是什么问题,因为我可以从我的机器打开文档,但是当我登录到另一台机器(无法打开文档的同事)我也无法打开文档。所以问题在于机器。我试过:
I'm using SharePoint 2013 and some users, I'll repeat, only SOME of them can't open office files in their client application (word, excel...). I don't know what is the problem because I can open documents from my machine but when I log in to another machine (colleague that can't open documents) I'm also unable to open documents. So, problem is in machine. I tried:
- 删除办公室缓存文件
- 将SharePoint网站添加到受信任的区域
- 维修办公室安装...
没有什么帮助。消息后经过较长时间的下载:对不起,我们找不到。有可能被移动,重命名还是删除?
有时还有另一个消息...
Nothing helps. Message after a longer period of "downloading": Sorry, we couldn't find . It is possible it was moved, renamed or deleted? Sometimes there is an another message...
推荐答案
更新:
通过安装最新更新(从2015年12月5日至2015年12月15日)解决问题。我不确定,但可能这个更新解决了问题:
Problem is solved by installing newest updates (from 5. December 2015. to 15. December 2015.). I'm not sure but probably this update solved problem:
https://support.microsoft.com/en-us/kb/3023068
感谢大家支持
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